Simplex Services is seeking an experienced Service Manager to oversee IT and business service delivery from its Brighton-based team. You will ensure SLAs are met, policies are followed, and services are delivered with high quality and efficiency.
You will lead service delivery teams, collaborate with clients and internal stakeholders, and monitor performance metrics to drive continuous improvement while managing risk and compliance.
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Senior IT Service Delivery Leader employer: Simplex Services Pvt Ltd.
At Simplex Services, we pride ourselves on being an exceptional employer that fosters a culture of innovation and continuous improvement. Located in the vibrant Sussex Innovation Centre in Brighton, our team enjoys comprehensive training and development opportunities, ensuring that every employee can thrive in their role as they contribute to meaningful digital transformation projects. With a strong focus on collaboration and client satisfaction, we empower our Service Managers to lead dynamic teams while maintaining high service standards in a supportive and engaging work environment.
