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- Tasks: Engage with clients to review and advise on their Wills and Estate Planning arrangements.
- Company: Join a leading legal services company with over 30 years of experience.
- Benefits: Full training, flexible remote work, and a supportive team environment.
- Why this job: Make a real difference in clients' lives while working from home.
- Qualifications: Strong customer service skills and at least 5 years of relevant experience.
- Other info: Dynamic role with opportunities for growth in a rapidly expanding company.
The predicted salary is between 36000 - 60000 £ per year.
The Company has over 30 years of experience in the Customer Services sector, specialising in Wills & Estate Planning. At Simpler Law Limited, we pride ourselves on strong internal values and high standards of customer service, working in a regulated environment with over 220,000 satisfied customers.
Simpler Law Limited is looking for additions to our well-established Client Team as a full-time employed Home Based Phone Sales Consultant.
Your Job
- Your day is prearranged for you to speak to 3-4 of our existing clients per day, to review their existing arrangements, ensuring it is still the best plan for them and advising accordingly via phone or Zoom.
- These calls are daytime appointments only, arranged between 9am and 5pm.
- Full product training is provided at our head office in Lincoln.
We are a national specialist legal services company, dealing with Wills, trusts, conveyancing, and probate. We receive between 120-150 new referrals per day from various sources, including introducers, advertising, and existing clients, and are a rapidly expanding company.
Job Requirements
- Great Customer Service Skills
- Great Rapport Building
- Ability to help clients make informed decisions
- Able to access a database
- Admin Skills
- Minimum 5 years experience
Remote Consultant employer: Simpler Law
Contact Detail:
Simpler Law Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the customer service and legal sectors. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before your interviews, rehearse common questions and scenarios related to customer service and rapport building. This will help you feel more confident and prepared.
✨Tip Number 3
Show your passion for helping clients! During interviews, share examples of how you've gone above and beyond for customers in the past. It’s all about demonstrating that you care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Remote Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the job description. Highlight your customer service skills and any relevant experience in sales or legal services to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working with clients and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Your Communication Skills: Since this role involves speaking with clients over the phone and via Zoom, make sure your written application demonstrates your communication skills. Clear, concise language will show us you can convey information effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Simpler Law
✨Know Your Stuff
Make sure you understand the ins and outs of Wills, trusts, and estate planning. Familiarise yourself with Simpler Law Limited's services and values. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you built rapport with clients or helped them make informed decisions. This is crucial for a role that revolves around client interactions.
✨Practice Active Listening
During the interview, demonstrate your ability to listen actively. This means responding thoughtfully to questions and showing that you value what the interviewer is saying. It’s a key skill for a consultant who needs to understand client needs.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or training processes. This shows that you're not just interested in the job, but also in how you can fit into their existing team and contribute to their success.
