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- Tasks: Be the friendly face of our law firm, handling calls and assisting clients with their queries.
- Company: Join Simpler Law, a leading firm in end-of-life planning with a strong customer service ethos.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Make a difference by helping people secure their future while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 24000 - 36000 £ per year.
The Company Simpler Law is one of the largest law firms specialising in end-of-life planning in the U.K. Our purpose at Simpler Law is to ensure that everyone has affordable end of life planning in place. Currently over 60% of the UK population does not have a Will and of those that do, a number of them are invalid or out of date. With over 30 years working in the Customer Services sector, at Simpler Law Limited we pride ourselves on strong internal values and high standards of customer service and a 5-star Trustpilot rating.
Your Job: We deal with a range of legal services around Wills and Estate Planning. We require a full-time receptionist to join our existing team at our head office on Doddington Road, Lincoln. You will deal with existing customers as they call in to the office but, predominantly, over the telephone, dealing with queries, and assisting with general advice questions while liaising with all departments.
- Meet and greet both customers and contractors at our offices.
- Answer the phone, handle client queries and utilise computerised systems to manage diary appointments.
- General administration tasks within the department as required, to include correspondence with clients and maintaining client files.
Receptionist in Lincoln employer: Simpler Law
Contact Detail:
Simpler Law Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Lincoln
✨Tip Number 1
First things first, make sure you know the company inside out. Research Simpler Law and understand their values and services. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be handling client queries over the phone, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with common questions you might face.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insights about the company culture and what they look for in a receptionist. Plus, it could give you a foot in the door!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the Simpler Law team.
We think you need these skills to ace Receptionist in Lincoln
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Receptionist role at Simpler Law. Highlight your customer service experience and any relevant skills that align with our values and the job description.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Simpler Law
✨Know the Company Inside Out
Before your interview, take some time to research Simpler Law. Understand their mission around end-of-life planning and their commitment to customer service. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Phone Etiquette
As a receptionist, you'll be handling a lot of phone calls. Practise speaking clearly and confidently over the phone. You might even want to do a mock call with a friend to get comfortable with answering queries and providing information.
✨Showcase Your Organisational Skills
Since the role involves managing diary appointments and maintaining client files, be prepared to discuss how you stay organised. Share specific examples from your past experiences where your organisational skills made a difference.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, or what a typical day looks like for a receptionist at Simpler Law. This shows that you're engaged and serious about the position.
