Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage inbound client inquiries and promote services with a focus on trust-building.
- Company: Leading UK law firm with a strong reputation in client service.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Why this job: Make a meaningful impact by helping clients navigate end-of-life planning with care.
- Qualifications: Strong customer service skills and a passion for helping others.
- Other info: Dynamic contact centre environment with a focus on client satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
A leading UK law firm is seeking a Sales Specialist to join their contact centre. This role involves managing inbound client inquiries, building trust, and promoting services without cold calling.
The ideal candidate will leverage their in-depth product knowledge to match clients to appropriate services effectively and ensure high customer satisfaction.
If you thrive in a dynamic environment and have a passion for customer service, this opportunity is for you.
Inbound Client Advisor for End-of-Life Planning in Lincoln employer: Simpler Law
Contact Detail:
Simpler Law Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Client Advisor for End-of-Life Planning in Lincoln
✨Tip Number 1
Make sure you know the ins and outs of end-of-life planning. We want to see you confidently discuss services with potential clients, so brush up on your product knowledge before any interviews.
✨Tip Number 2
Practice your active listening skills! When you're managing inbound inquiries, it's crucial to understand what the client needs. We recommend role-playing with a friend to get comfortable with responding to different scenarios.
✨Tip Number 3
Showcase your customer service passion! During interviews, share examples of how you've built trust with clients in the past. We love hearing about your experiences that highlight your ability to connect with people.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic candidates who are ready to thrive in a dynamic environment like ours.
We think you need these skills to ace Inbound Client Advisor for End-of-Life Planning in Lincoln
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for helping clients shine through. We want to see how you can build trust and ensure high customer satisfaction in your previous roles.
Highlight Relevant Experience: Make sure to showcase any experience you have in sales or client advisory roles. We’re looking for someone who can effectively match clients to services, so share specific examples of how you've done this before.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position.
How to prepare for a job interview at Simpler Law
✨Know Your Stuff
Make sure you have a solid understanding of the services offered by the law firm. Familiarise yourself with end-of-life planning concepts and how they can benefit clients. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Build Rapport
Since this role is all about managing client inquiries, practice building trust during your interview. Use active listening skills and show genuine interest in what the interviewer has to say. This will reflect your ability to connect with clients effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Highlight situations where you resolved issues or went above and beyond for a client. This will illustrate your passion for helping others, which is crucial for this role.
✨Stay Calm and Adaptable
The dynamic environment of a contact centre can be challenging. During the interview, convey your ability to stay calm under pressure and adapt to changing situations. Share any relevant experiences that showcase your resilience and flexibility.
