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- Tasks: Lead a team to provide exceptional customer support and drive sales performance.
- Company: A top-rated end-of-life planning firm with a strong focus on customer service.
- Benefits: Full training provided, competitive salary, and a supportive work environment.
- Why this job: Make a difference in customers' lives while developing your leadership skills.
- Qualifications: No legal experience needed; just bring your ambition and commitment.
- Other info: Join a company that values high standards and a positive internal culture.
The predicted salary is between 36000 - 60000 £ per year.
A leading end-of-life planning firm in Lincoln is seeking a sales specialist for its contact center. No legal experience is necessary as full training is provided. In this role, you will oversee departments and ensure that customers receive outstanding support. The ideal candidate will be committed, ambitious, and driven to achieve key performance indicators. Join a company dedicated to high standards of customer service and a strong internal culture.
Customer Services Centre Manager in Lincoln employer: Simpler Law
Contact Detail:
Simpler Law Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Centre Manager in Lincoln
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is all about outstanding customer service, think of examples from your past experiences that showcase your commitment and drive.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Customer Services Centre Manager role. Highlight your ambition and how you plan to meet those key performance indicators they’re after.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Customer Services Centre Manager in Lincoln
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you're genuinely excited about helping others and making a difference in their lives.
Tailor Your CV: Make sure to customise your CV to highlight relevant skills and experiences that align with the role. We love seeing how your background can contribute to our commitment to outstanding support.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and motivations are easy to spot. This helps us understand why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Simpler Law
✨Know the Company Inside Out
Before your interview, take some time to research the company’s mission, values, and services. Understanding their commitment to high standards of customer service will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve provided outstanding customer support. Highlight how you handled difficult situations and ensured customer satisfaction, as this role is all about delivering exceptional service.
✨Demonstrate Your Leadership Potential
As a Customer Services Centre Manager, you’ll be overseeing departments. Be ready to discuss your leadership style and how you motivate teams to achieve key performance indicators. Share specific instances where you’ve led a team to success.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company culture. Inquire about their training process or how they measure success in customer service, which will demonstrate your commitment to the position.
