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For Companies At a Glance
- Tasks: Engage with clients to review and advise on their legal arrangements via phone or Zoom.
- Company: Join a leading legal services company with over 30 years of experience.
- Benefits: Earn a competitive salary with great holiday, pension, and staff incentives.
- Why this job: Make a real difference in clients' lives while working from home.
- Qualifications: 2+ years in sales roles with strong customer service and rapport-building skills.
- Other info: Enjoy a supportive team environment with opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Simpler Law Limited is a national specialist legal services company with over 30 years of experience in the Customer Services sector, specialising in Wills & Estate Planning. We pride ourselves on strong internal values and high standards of customer service and we work in a regulated environment with over 220,000 satisfied customers.
Your Job
Your day is prearranged for you to speak to 3-4 of our existing clients per day, to review their existing arrangements, to ensure it is still the best plan for them and advise accordingly via phone or Zoom. These calls are daytime appointments only, arranged between 9am and 5pm. Full product training is provided at our head office in Lincoln.
We are a national specialist legal services company dealing with Wills, trusts, conveyancing and probate. We receive between 120-150 new referrals per day from all over the UK from various sources, including introducers, advertising and existing clients, and we are a rapidly expanding company.
Job Requirements
- Great Customer Service Skills
- Great Rapport Building
- Can help clients make informed decisions
- Able to access a database
- Admin Skills
- Minimum 2 years experience in Sales Advisory/Consultant roles is essential
This is a full-time role, Monday to Friday 37.5 hours per week, 9.00am to 5.30pm.
Benefits
- Genuine OTE of £55,000
- 28 days annual holiday (inc. Bank Holidays) increasing with length of service
- Discounts
- Company Pension
- Staff Incentives
- Company Benefits
- Company Events
- All equipment provided
- Employee Referral Scheme
Remote Consultant in Leicester employer: Simpler Law
Contact Detail:
Simpler Law Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Consultant in Leicester
✨Tip Number 1
Get to know the company inside out! Research Simpler Law Limited, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your phone skills! Since this role involves speaking to clients over the phone or Zoom, it’s crucial to sound confident and friendly. Try role-playing with a friend to nail down your pitch and build rapport.
✨Tip Number 3
Prepare some questions to ask during your interview! This shows you’re genuinely interested in the role and helps you figure out if it’s the right fit for you. Think about what you want to know about the team and the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Remote Consultant in Leicester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've built rapport with clients and helped them make informed decisions in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who take this extra step.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Simpler Law
✨Know Your Stuff
Make sure you understand the services offered by Simpler Law Limited, especially around Wills and Estate Planning. Familiarise yourself with common terms and processes so you can speak confidently about how you can help clients make informed decisions.
✨Show Off Your Customer Service Skills
Since this role is all about great customer service, be ready to share examples of how you've built rapport with clients in the past. Think of specific situations where you went above and beyond to meet a client's needs.
✨Practice Your Sales Pitch
As a Phone Sales Consultant, you'll need to be persuasive yet empathetic. Prepare a brief sales pitch that highlights your ability to review existing arrangements and suggest improvements. Practise it until it feels natural!
✨Ask Insightful Questions
During the interview, don’t hesitate to ask questions about the company culture and the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
