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- Tasks: Provide top-notch business support to keep the office running smoothly.
- Company: Join a dynamic team on the outskirts of Bath with a focus on efficiency.
- Benefits: Enjoy a competitive salary up to £26,000 and a Monday to Friday schedule.
- Why this job: Be part of a supportive culture where your organizational skills shine.
- Qualifications: Experience with CRM systems and strong communication skills are essential.
- Other info: This is a permanent role with opportunities for growth and development.
Simple Recruitment are looking for an experienced Business Support for a permanent opportunity with our client on the outskirts of Bath. The Job: This role is to provide Business Support to a high standard, to ensure efficient operation of the office and to support managers and employees through a variety of tasks related to organisation and communication. The Salary: Up to £26,000 per annum (depending on experience) The Hours: Monday to Friday 9.00am to 5.00pm with 1 hour for lunch Key Responsibilities: General Business Support: * Answering telephone calls and resolving queries or directing them forward to the relevant department as appropriate. * Greet and assist visitors to the office. * Maintain office supplies by checking stock to determine inventory level, anticipating needed supplies including placing and expediting orders. * Accepting and dispatching deliveries at the office. Receive, sort, and distribute incoming and outgoing mail. * Shared responsibility for answering incoming emails to the admin inbox from various departments and resolving/forwarding on as appropriate. Technical Business Support: * Raising purchase orders against requests for equipment etc, from all other departments, including direct sourcing using company credit card * Receipt of orders from sales, creating new project cases via the CRM platform including the creation of comprehensive notes regarding the customer requirements * Liaising with the engineering manager to ensure effective management of each new and continuing project. * Supporting the Business Support Manager on inputting data into the Microsoft Dynamics CRM platform * Responsibility for the coordination of faulty equipment, both within the office and from customer sites. Undertake regular audits of returned equipment. * Assisting the Business Support Manager and Finance Manager with the implementation and ongoing maintenance of a new billing platform * And all other administrative related duties as determined reasonable by the needs of the business. About You: * Knowledge of using a CRM system * Attention to detail * Ability to undertake a range of administrative procedures * Ability to organise and prioritise work * Ability to communicate in a polite, friendly, and helpful manner in person and on the telephone * Excellent numerical and literacy skills to undertake a range of tasks * Good team player with excellent communication skills Our brief: Simple Recruitment are acting as an employment business on behalf of our client, based on the outskirts of Bath who are seeking a Business Support to join their team on a permanent basis
Business Support employer: Simple Recruitment (South West) Ltd
Contact Detail:
Simple Recruitment (South West) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support
✨Tip Number 1
Familiarize yourself with CRM systems, especially Microsoft Dynamics, as this role requires you to input and manage data effectively. Consider taking a short online course or tutorial to boost your confidence and skills in using such platforms.
✨Tip Number 2
Highlight your organizational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. Being able to demonstrate your ability to prioritize and stay organized will be key in this role.
✨Tip Number 3
Practice your communication skills, both verbal and written. Since you'll be interacting with various departments and visitors, being polite and clear in your communication is essential. Role-playing scenarios can help you prepare.
✨Tip Number 4
Research the company and its culture before applying. Understanding their values and work environment will help you tailor your approach and show that you're genuinely interested in becoming part of their team.
We think you need these skills to ace Business Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business support roles. Emphasize your skills in organization, communication, and any experience with CRM systems.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Show how your previous experiences align with the tasks you'll be handling, such as managing office supplies and supporting managers.
Highlight Soft Skills: In your application, emphasize your attention to detail, ability to prioritize tasks, and excellent communication skills. These are crucial for the role and should be evident in your writing.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Simple Recruitment (South West) Ltd
✨Show Your Organizational Skills
Since the role requires strong organizational abilities, be prepared to discuss specific examples of how you've successfully managed multiple tasks or projects in the past. Highlight any tools or methods you use to stay organized.
✨Demonstrate Communication Proficiency
Effective communication is key in this position. Practice articulating your thoughts clearly and concisely. Be ready to provide examples of how you've handled difficult conversations or resolved conflicts in a professional setting.
✨Familiarize Yourself with CRM Systems
Knowledge of CRM systems is essential for this role. If you have experience with specific platforms, mention them during the interview. If not, do some research on common CRM functionalities to show your willingness to learn.
✨Prepare Questions for the Interviewer
Asking insightful questions can demonstrate your interest in the role and the company. Consider asking about the team dynamics, the types of projects you'll be involved in, or how success is measured in this position.
