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- Tasks: Provide compassionate support and resolve patient queries in a dynamic healthcare environment.
- Company: Purpose-driven healthcare service provider in Glasgow focused on patient care.
- Benefits: Comprehensive benefits including private healthcare and a supportive work culture.
- Why this job: Make a real difference in patients' lives while developing your customer service skills.
- Qualifications: Contact centre experience and strong communication skills are essential.
- Other info: Join a collaborative team dedicated to improving service quality.
The predicted salary is between 30000 - 42000 £ per year.
A healthcare service provider in Glasgow seeks a Customer Service Advisor to join their Patient Care Team. The role requires delivering compassionate support across channels, resolving patient queries, and collaborating with teams to improve service quality.
Ideal candidates have contact centre experience, strong communication skills, and a reliable approach. Join a purpose-driven organization that values patient care and offers comprehensive benefits including private healthcare and a supportive work environment.
Patient Care Concierge — Hybrid & Impactful Support in Glasgow employer: Simple Online Healthcare
Contact Detail:
Simple Online Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Concierge — Hybrid & Impactful Support in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the healthcare service provider on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient care and customer service. We want to show that we can handle queries with compassion and professionalism.
✨Tip Number 3
Showcase our communication skills! During interviews, use clear examples from past experiences where we resolved issues or improved service quality. This will highlight our reliability and dedication.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows that we’re genuinely interested in joining their purpose-driven team.
We think you need these skills to ace Patient Care Concierge — Hybrid & Impactful Support in Glasgow
Some tips for your application 🫡
Show Your Compassion: When writing your application, let your genuine care for patients shine through. Use examples from your past experiences that highlight your ability to provide compassionate support and resolve queries effectively.
Highlight Relevant Experience: Make sure to mention any contact centre experience you have. We want to see how your background aligns with the role, so don’t hold back on showcasing your strong communication skills and reliable approach.
Tailor Your Application: Take a moment to customise your application for this specific role. Refer to the job description and align your skills and experiences with what we’re looking for in a Patient Care Concierge.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this impactful role in our Patient Care Team.
How to prepare for a job interview at Simple Online Healthcare
✨Know the Company Inside Out
Before your interview, take some time to research the healthcare service provider. Understand their mission, values, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in joining a purpose-driven organisation.
✨Showcase Your Communication Skills
As a Patient Care Concierge, strong communication is key. Prepare examples from your past experiences where you successfully resolved patient queries or collaborated with teams. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Compassionate Support
This role is all about delivering compassionate support. Think of instances where you went above and beyond for a customer or patient. Sharing these stories will highlight your ability to connect with patients and provide the care they need.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how the company measures success in patient care. This shows that you’re not just interested in the job, but also in how you can contribute to improving service quality.
