At a Glance
- Tasks: Provide compassionate support to patients and guide them through their healthcare options.
- Company: Simple Online Healthcare, a leading provider in Glasgow's healthcare sector.
- Benefits: Flexible hybrid work model, competitive pay, and opportunities for personal growth.
- Other info: Join a dynamic team dedicated to improving patient care and experience.
- Why this job: Make a real difference in patients' lives while working in a supportive team environment.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25000 - 30000 £ per year.
Simple Online Healthcare in Glasgow is seeking a Customer Service Advisor to join the frontline Patient Care Team.
You will be the first point of contact for patients, providing clear, compassionate support across channels and guiding them through options and next steps.
You’ll handle high‑volume, high‑stakes inquiries with accuracy and speed, record interactions in our systems, and collaborate with pharmacy, clinical, and logistics colleagues to resolve issues.
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Patient Care Advisor - Hybrid Healthcare Support in Glasgow employer: Simple Online Healthcare
At Simple Online Healthcare, we pride ourselves on being an excellent employer by fostering a supportive and innovative work culture that prioritises patient care and professional development. Our fully remote team offers flexible working hours, competitive locum rates, and opportunities for collaboration with experienced prescribers, ensuring that you can grow your skills while making a meaningful impact in the healthcare sector.
