Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive patient retention through data analysis and collaboration with growth and tech teams.
- Company: Join a fast-growing healthcare company focused on simplifying patient experiences.
- Benefits: Enjoy 33 days off, private healthcare, and a rewarding bonus scheme.
- Why this job: Make a real impact in healthcare while developing your analytical skills.
- Qualifications: Experience in growth analytics and expert-level SQL skills required.
- Other info: Hybrid working options and a supportive team culture await you.
The predicted salary is between 45000 - 60000 £ per year.
Location: Glasgow (Hybrid or Remote)
Reports to: Director of Analytics
Salary: £45,000-£60,000
We’re looking for a Growth Analyst to join our Growth team and play a pivotal role in driving our patient retention. You’ll work closely with the growth and tech team to drive retention and LTV and uncover actionable insights. We’re on an ambitious journey to expand into new markets and deliver a world class experience for our existing patients that provides holistic support and helps them achieve their health goals.
Key Responsibilities
- Optimise customer touchpoints and communications across key patient lifecycle stages (onboarding, re-ordering, reactivation, patient care).
- Build and maintain dashboards and reporting in Looker.
- Conduct deep-dive analyses into retention, LTV, patient behaviour and journeys.
- Design and evaluate A/B tests to validate the impact of new or updated features, discounts, or communications.
- Collaborate with cross-functional teams (tech, patient care, international markets) to drive impact and data‑lead decision making.
- Support international expansion with market‑specific insights and performance tracking.
- Maintain high data quality and ensure consistency across Snowflake, DBT, and Looker.
- Propose data backed insights and recommendations to c‑suite to reduce churn and improve customer loyalty.
- Developing and implementing predictive churn models by examining customer data.
What we are looking for
- Proven experience in customer or growth/retention analytics.
- Extensive experience in a subscription, SaaS, or similar online business model.
- Understanding of LTV dynamics and growth metrics.
- Expert‑level SQL skills.
- Familiarity with BI tools like Looker (or similar).
- Strong analytical mindset with experience in A/B testing and statistical analysis.
- Ability to communicate complex data insights clearly to non‑technical stakeholders.
Please note that we are unable to offer sponsorship for this position. All applicants must have the right to work in the UK at the time of application.
Basics you can expect
- 33 days (Inclusive of Bank Holidays) + 1 day after 2 years of service, up to 5 extra days.
- Extra day off for your birthday.
- Company Share Scheme.
- Bupa Private Healthcare.
- Income Protection.
- Cycle to Work Scheme.
- My Gym Discounts.
- Enhanced Company Pension Scheme.
- Quarterly Team Training and Social Budget.
- Enhanced Maternity and Paternity Leave.
- Rewarding bonus incentive scheme.
- 24/7 helpline for physical and mental health support, counselling, and other wellbeing resources.
- Love2Shop Discount.
- Hybrid working.
Office extras
- Fresh fruit.
- A free coffee machine.
The Simple Online Healthcare Promise: Founded in 2015, we started off as a small pharmacy with big dreams. Today, we are trusted by over 3000 patients per day, making sure they receive their medication safely and on time. We’re always on the lookout for talent. If you’re passionate about helping make lives easier, we’d love to hear from you. Join us on our journey to create affordable health solutions. Apply today to be part of a team that values growth, collaboration, and the simplification of healthcare. Your journey towards creating impactful experiences in the healthcare industry starts here. Ready to make a difference? Apply now!
Simple Online Healthcare is proud to be an Equal Opportunity Employer.
Growth Analyst - Retention in Glasgow employer: Simple Online Healthcare
Contact Detail:
Simple Online Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Growth Analyst - Retention in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your analytical skills. Use real examples from your past experiences to demonstrate how you've driven retention and improved customer loyalty.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and goals. At StudySmarter, we’re all about growth and collaboration, so make sure to highlight how you can contribute to our mission.
✨Tip Number 4
Follow up after interviews with a thank-you note. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Growth Analyst position!
We think you need these skills to ace Growth Analyst - Retention in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Growth Analyst role. Highlight your experience in customer retention analytics and any relevant skills, like SQL and A/B testing. We want to see how your background aligns with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about healthcare and how you can contribute to our growth team. Keep it engaging and personal – we love a good story!
Showcase Your Analytical Skills: In your application, don’t forget to showcase your analytical mindset. Mention specific projects where you've used data to drive decisions or improve retention. We’re all about actionable insights here at StudySmarter!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team. Let’s make a difference together!
How to prepare for a job interview at Simple Online Healthcare
✨Know Your Numbers
As a Growth Analyst, you'll be diving deep into data. Brush up on your SQL skills and be ready to discuss how you've used data to drive retention in previous roles. Prepare specific examples of metrics you've improved or insights you've uncovered.
✨Understand the Patient Journey
Familiarise yourself with the key patient lifecycle stages mentioned in the job description. Think about how you can optimise touchpoints like onboarding and reactivation. Be prepared to share your thoughts on enhancing patient experiences based on your past experiences.
✨A/B Testing Know-How
Since A/B testing is crucial for this role, come armed with examples of tests you've designed and evaluated. Discuss what you learned from these tests and how they impacted retention or customer loyalty. This will show your analytical mindset and practical experience.
✨Communicate Clearly
You'll need to convey complex data insights to non-technical stakeholders. Practice explaining your findings in simple terms. Consider preparing a mini-presentation or a few key points that demonstrate your ability to communicate effectively across teams.