At a Glance
- Tasks: Support customers via phone, chat, and email while ensuring excellent service.
- Company: Join a vibrant international team based in sunny Greece.
- Benefits: Relocation support, competitive salary, health care, and performance bonuses.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
- Why this job: Make a difference by helping customers feel valued and satisfied.
- Qualifications: Fluent Polish and good English skills, with strong communication abilities.
The predicted salary is between 25000 - 30000 £ per year.
Position: Customer Support
Work model: Remote (based in Greece)
Location: Greece
Employment type: Full-time
Join an international team in sunny Greece! As a Customer Expert, you’ll work for one of our well-known international clients, supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.
What You’ll Do
- Communicate with customers via phone, chat, and email
- Track and manage cases to ensure timely resolution
- Maintain high customer satisfaction and represent the brand with professionalism
- Build strong, positive relationships with partners and customers
- Work towards achieving personal and team targets
What You Bring
- Fluent Polish (both written and spoken)
- Good English skills (min. B2 level)
- Excellent communication and problem-solving abilities
- Basic computer skills and tech confidence
- Team spirit, adaptability, and a proactive mindset
What We Offer
- Relocation support: flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
- Competitive salary package: fixed monthly pay + 2 extra salaries per year + performance bonus
- Additional benefits: health care
Remote Customer Support Polish-Speaking - Remote role located in Greece in York employer: SIMPLE | LIFE | JOURNEY
Join a vibrant and supportive international team in sunny Greece, where we prioritise employee well-being and professional growth. As a Customer Support Expert, you'll enjoy a competitive salary package, comprehensive relocation support, and additional benefits such as healthcare, all within a dynamic work culture that values teamwork and adaptability. This role not only offers the chance to make a meaningful impact on customer satisfaction but also provides opportunities for personal development in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Customer Support Polish-Speaking - Remote role located in Greece in York
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the customer support field. A personal recommendation can go a long way in landing that dream job.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how you’d handle tricky customer situations and be ready to showcase your problem-solving skills. We want you to shine!
✨Tip Number 3
Show off your language skills! Since this role requires fluent Polish, make sure to highlight your proficiency during interviews. Don’t forget to mention your English skills too; they’re just as important!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it super easy for you.
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Support role. Highlight your experience in communication and problem-solving, and don’t forget to mention your Polish language skills – they’re key for us!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to show off your personality and explain why you’re the perfect fit for our team. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Your Tech Skills:Since this is a remote role, let us know about your tech confidence! Mention any relevant tools or software you’ve used in previous jobs, as this will help us see how you can hit the ground running.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get to see all the details about the role and our awesome company culture!
How to prepare for a job interview at SIMPLE | LIFE | JOURNEY
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their products and services, especially how they relate to customer support. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Off Your Language Skills
Since this role requires fluent Polish and good English, be prepared to demonstrate your language abilities during the interview. Practice common customer support scenarios in both languages so you can showcase your communication skills effectively.
✨Prepare for Common Customer Scenarios
Think about typical customer issues you might encounter in this role and how you would resolve them. Be ready to discuss your problem-solving approach and provide examples from past experiences where you successfully handled customer queries.
✨Exude Positivity and Team Spirit
The company values a proactive mindset and teamwork, so make sure to convey your enthusiasm for collaboration. Share examples of how you've worked well in teams before and how you maintain a positive attitude, even when faced with challenges.
