At a Glance
- Tasks: Support customers via phone, chat, and email while ensuring excellent service.
- Company: Join a vibrant international team based in sunny Greece.
- Benefits: Relocation support, competitive salary, health care, and performance bonuses.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
- Why this job: Make a real difference by helping customers feel valued and supported.
- Qualifications: Fluent Polish and good English skills, with strong communication abilities.
Position: Customer Support
Work model: Remote (based in Greece)
Location: Greece
Employment type: Full-time
Join an international team in sunny Greece! As a Customer Expert, you’ll work for one of our well-known international clients, supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.
What You’ll Do
- Communicate with customers via phone, chat, and email
- Track and manage cases to ensure timely resolution
- Maintain high customer satisfaction and represent the brand with professionalism
- Build strong, positive relationships with partners and customers
- Work towards achieving personal and team targets
What You Bring
- Fluent Polish (both written and spoken)
- Good English skills (min. B2 level)
- Excellent communication and problem-solving abilities
- Basic computer skills and tech confidence
- Team spirit, adaptability, and a proactive mindset
What We Offer
- Relocation support: flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
- Competitive salary package: fixed monthly pay + 2 extra salaries per year + performance bonus
- Additional benefits: health care
Remote Customer Support Polish-Speaking - Remote role located in Greece in Surrey employer: SIMPLE | LIFE | JOURNEY
Join a vibrant and supportive international team in sunny Greece, where we prioritise employee well-being and professional growth. As a Remote Customer Support Expert, you'll enjoy a competitive salary package, comprehensive relocation support, and a culture that values teamwork and adaptability. With opportunities for personal development and a commitment to maintaining high customer satisfaction, this role offers a meaningful and rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Customer Support Polish-Speaking - Remote role located in Greece in Surrey
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. We want you to feel confident and ready to showcase your skills, especially your Polish language abilities!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested in the role and helps keep you on their radar.
✨Tip Number 4
Apply through our website! We make it super easy for you to find roles that match your skills. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Remote Customer Support Polish-Speaking - Remote role located in Greece in Surrey
Some tips for your application 🫡
Show Off Your Language Skills:Since we're looking for someone fluent in Polish and good in English, make sure to highlight your language abilities right at the start. Use clear examples of how you've used these skills in previous roles to impress us!
Tailor Your Application:Don’t just send a generic application! Take a moment to tweak your CV and cover letter to match the job description. Mention specific experiences that relate to customer support and how you’ve made customers feel valued.
Be Professional Yet Personable:We want to see your personality shine through! While professionalism is key, don’t be afraid to let your friendly side show. Use a warm tone in your writing to reflect how you’d interact with customers.
Apply Through Our Website:To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your application and can get back to you quickly!
How to prepare for a job interview at SIMPLE | LIFE | JOURNEY
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their products and services, especially how they relate to customer support. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Your Polish and English
Since you'll be communicating with customers in Polish and English, it's crucial to practice both languages. Try role-playing common customer scenarios with a friend or family member. This will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved customer issues. Highlight your thought process and the steps you took to ensure customer satisfaction. This will demonstrate your ability to handle challenges effectively, which is key for a Customer Support role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
