At a Glance
- Tasks: Support customers via phone, chat, and email while ensuring excellent service.
- Company: Join an international team in sunny Greece with a well-known client.
- Benefits: Relocation support, competitive salary, health care, and performance bonuses.
- Other info: Enjoy a vibrant work culture and the chance to live in Greece!
- Why this job: Make a real difference by helping customers feel valued and satisfied.
- Qualifications: Fluent Polish and good English skills, with strong communication abilities.
Position: Customer Support
Work model: Remote (based in Greece)
Location: Greece
Employment type: Full-time
Join an international team in sunny Greece! As a Customer Expert, you’ll work for one of our well-known international clients, supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.
What You’ll Do
- Communicate with customers via phone, chat, and email
- Track and manage cases to ensure timely resolution
- Maintain high customer satisfaction and represent the brand with professionalism
- Build strong, positive relationships with partners and customers
- Work towards achieving personal and team targets
What You Bring
- Fluent Polish (both written and spoken)
- Good English skills (min. B2 level)
- Excellent communication and problem-solving abilities
- Basic computer skills and tech confidence
- Team spirit, adaptability, and a proactive mindset
What We Offer
- Relocation support: flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
- Competitive salary package: fixed monthly pay + 2 extra salaries per year + performance bonus
- Additional benefits: health care
Remote Customer Support Polish-Speaking - Remote role located in Greece in Stoke-on-Trent employer: SIMPLE | LIFE | JOURNEY
Join a vibrant and supportive international team in sunny Greece, where we prioritise employee well-being and professional growth. As a Customer Support Expert, you'll enjoy a competitive salary package, comprehensive relocation support, and a culture that values teamwork and adaptability. With opportunities for personal development and a commitment to maintaining high customer satisfaction, this role offers a meaningful and rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Customer Support Polish-Speaking - Remote role located in Greece in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. We want you to feel confident and ready to showcase your skills, especially your Polish language abilities!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested in the role and helps keep you on their radar.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that suit your skills. Plus, it gives us a chance to see your application first-hand!
We think you need these skills to ace Remote Customer Support Polish-Speaking - Remote role located in Greece in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Language Skills:Since we're looking for someone fluent in Polish, make sure to highlight your language skills right at the top of your application. We want to see how well you can communicate, so don’t hold back!
Tailor Your Application:Take a moment to customise your CV and cover letter for this role. Mention specific experiences that relate to customer support and how you’ve made customers feel valued in the past. We love seeing how you connect with our values!
Be Professional Yet Friendly:When writing your application, keep it professional but let your personality shine through. We’re all about building strong relationships, so show us your friendly side while maintaining that professionalism we value.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at SIMPLE | LIFE | JOURNEY
✨Know Your Stuff
Before the interview, make sure you understand the company and its values. Research their customer support approach and be ready to discuss how your skills align with their needs. This shows you're genuinely interested and prepared.
✨Practice Your Polish
Since this role requires fluent Polish, brush up on your language skills. Consider practising common customer service scenarios in Polish. This will help you feel more confident when answering questions and demonstrating your communication abilities.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've successfully resolved customer issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will highlight your problem-solving skills and adaptability, which are crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
