At a Glance
- Tasks: Support customers via phone, chat, and email while ensuring excellent service.
- Company: Join an international team in sunny Greece with a well-known client.
- Benefits: Relocation support, competitive salary, health care, and performance bonuses.
- Other info: Enjoy a vibrant work culture with relocation assistance and career growth.
- Why this job: Make a real difference by helping customers feel valued and supported.
- Qualifications: Fluent Polish, good English skills, and excellent communication abilities.
The predicted salary is between 25000 - 30000 £ per year.
Position: Customer Support
Work model: Remote (based in Greece)
Location: Greece
Employment type: Full-time
Join an international team in sunny Greece! As a Customer Expert, you’ll work for one of our well-known international clients, supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.
What You’ll Do
- Communicate with customers via phone, chat, and email
- Track and manage cases to ensure timely resolution
- Maintain high customer satisfaction and represent the brand with professionalism
- Build strong, positive relationships with partners and customers
- Work towards achieving personal and team targets
What You Bring
- Fluent Polish (both written and spoken)
- Good English skills (min. B2 level)
- Excellent communication and problem-solving abilities
- Basic computer skills and tech confidence
- Team spirit, adaptability, and a proactive mindset
What We Offer
- Relocation support: flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
- Competitive salary package: fixed monthly pay + 2 extra salaries per year + performance bonus
- Additional benefits: health care
Remote Customer Support Polish-Speaking - Remote role located in Greece in Portsmouth employer: SIMPLE | LIFE | JOURNEY
Join a vibrant international team in sunny Greece, where we prioritise employee well-being and growth. As a Remote Customer Support Expert, you'll enjoy a competitive salary package, comprehensive relocation support, and a culture that values teamwork and personal development. With opportunities for career advancement and a commitment to maintaining high customer satisfaction, this role offers a meaningful and rewarding employment experience.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Customer Support Polish-Speaking - Remote role located in Greece in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the customer support field. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by practising common customer support scenarios. Think about how you would handle tricky situations and be ready to showcase your problem-solving skills. We want to see that you can keep your cool under pressure!
✨Tip Number 3
Show off your language skills! Since this role requires fluent Polish and good English, make sure to highlight your proficiency during interviews. Maybe even throw in a few phrases to impress your potential employer!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Remote Customer Support Polish-Speaking - Remote role located in Greece in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Support role. Highlight your experience in communication and problem-solving, as these are key for us. Don’t forget to mention your Polish language skills!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to show off your personality and explain why you’re the perfect fit for our team. Keep it friendly and professional, just like we like to communicate with our customers.
Showcase Your Tech Skills:Since this is a remote role, let us know about your tech confidence. Mention any relevant tools or software you’ve used in previous jobs. We want to see that you can handle the digital side of customer support!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at SIMPLE | LIFE | JOURNEY
✨Know the Company and Role
Before your interview, do some research on the company and its values. Understand what they do and how the Customer Support role fits into their mission. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Your Polish and English
Since you'll be communicating with customers in Polish and English, it's crucial to practice both languages. Try role-playing common customer scenarios with a friend or family member. This will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved customer issues. Highlight your thought process and the steps you took to ensure customer satisfaction. This will demonstrate your ability to handle challenges effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or what success looks like in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
