At a Glance
- Tasks: Support customers via phone, chat, and email while ensuring excellent service.
- Company: Join an international team in sunny Greece with a vibrant workplace.
- Benefits: Relocation support, competitive salary, health care, and performance bonuses.
- Other info: Enjoy community activities and free online Greek lessons while developing your career.
- Why this job: Make a real impact by helping customers feel valued and supported.
- Qualifications: Fluent Polish and good English skills, with strong communication abilities.
The predicted salary is between 28800 - 43200 £ per year.
Join an international team in sunny Greece! As a Customer Expert, you’ll work for one of our well-known international clients, supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.
What You’ll Do
- Communicate with customers via phone, chat, and email
- Track and manage cases to ensure timely resolution
- Maintain high customer satisfaction and represent the brand with professionalism
- Build strong, positive relationships with partners and customers
- Work towards achieving personal and team targets
Requirements
- Fluent Polish (both written and spoken)
- Good English skills (min. B2 level)
- Excellent communication and problem-solving abilities
- Basic computer skills and tech confidence
- Team spirit, adaptability, and a proactive mindset
Benefits
- Relocation support: flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
- Competitive salary package: fixed monthly pay + 2 extra salaries per year + performance bonus
- Additional benefits: health care, Sunday public holiday pay (200%), and exclusive discounts
- Training career development: full onboarding with certified instructors and clear growth opportunities
- Vibrant workplace: community activities, social initiatives, and free online Greek lessons
Apply now and start your new life under the Aegean sun!
Customer Support Polish-Speaking - Remote role located in Greece in London employer: SIMPLE | LIFE | JOURNEY
Join a vibrant international team in sunny Greece, where as a Customer Support Expert, you will enjoy a supportive work culture that prioritises employee well-being and growth. With competitive salaries, comprehensive relocation support, and opportunities for professional development, this role offers a rewarding experience in a dynamic environment that values every team member's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Polish-Speaking - Remote role located in Greece in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at SIMPLE | LIFE | JOURNEY. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like SIMPLE | LIFE | JOURNEY before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Support Polish-Speaking - Remote role located in Greece in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to SIMPLE | LIFE | JOURNEY:Your cover letter is your chance to shine! Tell us why you want to work at SIMPLE | LIFE | JOURNEY specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at SIMPLE | LIFE | JOURNEY!
How to prepare for a job interview at SIMPLE | LIFE | JOURNEY
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
