At a Glance
- Tasks: Support customers via phone, chat, and email while ensuring excellent service.
- Company: Join an international team in sunny Greece with a well-known client.
- Benefits: Relocation support, competitive salary, health care, and performance bonuses.
- Other info: Enjoy a vibrant work culture and the chance to live in Greece!
- Why this job: Make a real difference by helping customers feel valued and supported.
- Qualifications: Fluent Polish and good English skills, with strong communication abilities.
The predicted salary is between 25000 - 30000 £ per year.
Position: Customer Support
Work model: Remote (based in Greece)
Location: Greece
Employment type: Full-time
Join an international team in sunny Greece! As a Customer Expert, you’ll work for one of our well-known international clients, supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.
What You’ll Do
- Communicate with customers via phone, chat, and email
- Track and manage cases to ensure timely resolution
- Maintain high customer satisfaction and represent the brand with professionalism
- Build strong, positive relationships with partners and customers
- Work towards achieving personal and team targets
What You Bring
- Fluent Polish (both written and spoken)
- Good English skills (min. B2 level)
- Excellent communication and problem-solving abilities
- Basic computer skills and tech confidence
- Team spirit, adaptability, and a proactive mindset
What We Offer
- Relocation support: flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
- Competitive salary package: fixed monthly pay + 2 extra salaries per year + performance bonus
- Additional benefits: health care
Remote Customer Support Polish-Speaking - Remote role located in Greece in Kent employer: SIMPLE | LIFE | JOURNEY
Join a vibrant and supportive international team in sunny Greece, where we prioritise employee well-being and professional growth. As a Remote Customer Support Expert, you'll enjoy a competitive salary package, comprehensive relocation support, and additional benefits such as healthcare, all while working in a culture that values teamwork and excellence in customer service. This role not only offers the chance to make a meaningful impact on customer experiences but also provides opportunities for personal development in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Customer Support Polish-Speaking - Remote role located in Greece in Kent
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. We want you to feel confident and ready to showcase your skills, especially your Polish language abilities!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested in the role and helps keep you on their radar.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that suit your skills. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Remote Customer Support Polish-Speaking - Remote role located in Greece in Kent
Some tips for your application 🫡
Show Off Your Language Skills:Since we're looking for someone fluent in Polish, make sure to highlight your language skills right at the top of your application. We want to see how well you can communicate, so don’t hold back!
Tailor Your Application:Take a moment to customise your CV and cover letter for this role. Mention specific experiences that relate to customer support and how you’ve made customers feel valued in the past. We love seeing how you connect with our values!
Be Professional Yet Friendly:In your written application, strike a balance between professionalism and friendliness. We’re all about building strong relationships, so let your personality shine through while keeping it respectful and polished.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at SIMPLE | LIFE | JOURNEY
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their customer support philosophy and how they engage with clients. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Your Polish and English
Since you'll be communicating with customers in Polish and English, it's crucial to practice both languages. Try role-playing common customer scenarios with a friend or family member. This will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully resolved customer issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will demonstrate your ability to handle challenges and maintain high customer satisfaction.
✨Emphasise Team Spirit and Adaptability
In a remote role, teamwork and adaptability are key. Be ready to discuss how you've collaborated with others in previous roles and how you adapt to changing situations. Highlighting these traits will show that you're a great fit for their international team.
