At a Glance
- Tasks: Support customers via phone, chat, and email while ensuring excellent service.
- Company: Join an international team in sunny Greece with a vibrant workplace.
- Benefits: Relocation support, competitive salary, health care, and exclusive discounts.
- Why this job: Make a real impact by helping customers feel valued every day.
- Qualifications: Fluent Polish and good English skills, with strong communication abilities.
- Other info: Enjoy community activities and free online Greek lessons while developing your career.
The predicted salary is between 30000 - 42000 £ per year.
Customer Support Polish‑Speaking – Remote role located in Greece
This role offers a pay range provided by SIMPLE | LIFE | JOURNEY. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
- Position: Customer Support
- Work model: Remote (based in Greece)
- Location: Greece
- Employment type: Full‑time
Join an international team in sunny Greece! As a Customer Expert, you\’ll work for one of our well‑known international clients, supporting their customers via phone, chat, and email. You\’ll make sure every customer enjoys excellent service and feels valued in every interaction.
What you’ll do
- Communicate with customers via phone, chat, and email
- Track and manage cases to ensure timely resolution
- Maintain high customer satisfaction and represent the brand with professionalism
- Build strong, positive relationships with partners and customers
- Work towards achieving personal and team targets
Requirements
- Fluent Polish (both written and spoken)
- Good English skills (min. B2 level)
- Excellent communication and problem‑solving abilities
- Basic computer skills and tech confidence
- Team spirit, adaptability, and a proactive mindset
Benefits
- Relocation support: flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
- Competitive salary package: fixed monthly pay + 2 extra salaries per year + performance bonus
- Additional benefits: health care, Sunday & public holiday pay (200%), and exclusive discounts
- Training & career development: full onboarding with certified instructors and clear growth opportunities
- Vibrant workplace: community activities, social initiatives, and free online Greek lessons
Apply now and start your new life under the Aegean sun!
Seniority level
Entry level
Employment type
Full‑time
Job function
Customer Service
Industries
IT Services and IT Consulting
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Customer Support Polish-Speaking - Remote role located in Greece employer: SIMPLE | LIFE | JOURNEY
Contact Detail:
SIMPLE | LIFE | JOURNEY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Polish-Speaking - Remote role located in Greece
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the customer support field. A personal recommendation can go a long way in landing that dream job.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers via phone, chat, and email, it’s crucial to sound confident and clear. Try role-playing scenarios with a friend to get comfortable with different situations.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to share examples of how you've tackled challenges in the past. Employers love to see how you think on your feet and resolve issues effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our vibrant team in Greece!
We think you need these skills to ace Customer Support Polish-Speaking - Remote role located in Greece
Some tips for your application 🫡
Show Off Your Polish Skills: Since this role is all about supporting customers in Polish, make sure to highlight your language skills right from the start. Use clear and confident Polish in your application to show us you’re the perfect fit!
Keep It Professional Yet Friendly: We want to see your personality shine through! While professionalism is key, don’t be afraid to let your friendly side show. A warm tone can make a big difference in how we perceive your application.
Tailor Your Application: Take a moment to read through the job description and align your experience with what we’re looking for. Mention specific examples of how you’ve provided excellent customer service or solved problems in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s super easy and ensures your application lands right where it needs to be. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at SIMPLE | LIFE | JOURNEY
✨Know the Company and Role
Before your interview, do some homework on the company and the specific role you're applying for. Understand their values, mission, and what they expect from a Customer Support Polish-Speaking expert. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Support representative, excellent communication is key. During the interview, practice speaking clearly and confidently in both Polish and English. You might be asked to demonstrate your problem-solving abilities, so think of examples where you've successfully resolved customer issues in the past.
✨Prepare for Common Scenarios
Think about common customer support scenarios and how you would handle them. Prepare answers for questions like 'How would you deal with an unhappy customer?' or 'Can you give an example of a time you went above and beyond for a customer?' This will show your proactive mindset and adaptability.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.