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- Tasks: Manage reservations and ensure smooth check-in/check-out while providing top-notch customer service.
- Company: Exciting hospitality company in Cartmel with a focus on guest experience.
- Benefits: Competitive salary, paid holidays, staff discounts, and career development opportunities.
- Why this job: Join a vibrant team and enhance guest experiences in a dynamic hospitality environment.
- Qualifications: Experience in hospitality and familiarity with reservation software is a must.
- Other info: Part-time role with flexible hours and great potential for growth.
The predicted salary is between 12 - 16 £ per hour.
A hospitality company located in Cartmel is seeking a part-time receptionist to join their team. This role entails managing reservations, ensuring efficient check-in and check-out procedures while delivering exceptional customer service.
The ideal candidate will have prior experience in similar environments and a strong understanding of reservation software.
Benefits include competitive salary, paid holidays, staff discounts, and career development opportunities.
Guest Experience Coordinator - Part-Time (Reservations) employer: Simon Rogan
Contact Detail:
Simon Rogan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Coordinator - Part-Time (Reservations)
✨Tip Number 1
Network like a pro! Reach out to friends or acquaintances in the hospitality industry. They might know about openings that aren't advertised yet, and a personal recommendation can really give you an edge.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional experiences, think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during interviews.
✨Tip Number 3
Familiarise yourself with reservation software! If you haven’t used it before, check out online tutorials or demos. Showing that you’re proactive and tech-savvy can really impress potential employers.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are key in the hospitality sector.
We think you need these skills to ace Guest Experience Coordinator - Part-Time (Reservations)
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous roles you've had in hospitality or customer service. We want to see how your experience aligns with the Guest Experience Coordinator position, especially if you've worked with reservation software before!
Tailor Your Application: Don’t just send a generic application! Take a moment to customise your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who take the time to connect their background to what we’re looking for.
Be Personable: Since this role is all about delivering exceptional customer service, let your personality shine through in your application. We want to get a sense of who you are and how you interact with others, so don’t be afraid to show your enthusiasm for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for both you and us!
How to prepare for a job interview at Simon Rogan
✨Know Your Stuff
Make sure you’re familiar with the reservation software mentioned in the job description. Brush up on any specific systems you’ve used before and be ready to discuss how you’ve successfully managed reservations in past roles.
✨Showcase Your Customer Service Skills
Prepare examples of how you’ve delivered exceptional customer service in previous positions. Think about challenging situations you’ve faced and how you resolved them, as this will demonstrate your ability to handle guest experiences effectively.
✨Practice Common Interview Questions
Anticipate questions related to check-in and check-out procedures, and how you would handle busy periods. Practising your responses can help you feel more confident and articulate during the interview.
✨Dress the Part
Even though it’s a part-time role, first impressions matter! Dress smartly and professionally to show that you take the opportunity seriously and are ready to represent the company well.
