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- Tasks: Deliver exceptional food and beverage service on a luxury train.
- Company: Join the Britannic Explorer, a Belmond Train, celebrating UK traditions.
- Benefits: Enjoy perks like complimentary stays, wellness programmes, and team events.
- Why this job: Be part of a legacy of luxury and create unforgettable guest experiences.
- Qualifications: Previous experience in luxury hospitality is preferred.
- Other info: Thrive in a supportive environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Britannic Explorer, a Belmond Train, United Kingdom, takes to the rails from July 4, 2025. Paying homage to the British tradition of touring, the train celebrates all that is intriguing, quirky and quintessential about the UK. Three- and six-night journeys take in the illustrious landscapes and vibrant cities of Cornwall, the Lake District and Wales. On board, guests enjoy menus designed by chef Simon Rogan, a Bar, Observation Car and Wellness Suite.
As a Food & Beverage Steward at the British Pullman, a Belmond Train, you are part of a team responsible for providing an exceptional food and beverage service to all our guests. In this role, you will ensure that all areas are well maintained and provide outstanding customer service. If you’re looking to develop your skills and be part of a legacy of luxury, this is your moment.
Primary Responsibilities Include:- Preparation of the restaurant cars and its related areas to ensure smooth-running operations
- Responsible for the wellbeing and safety of your allocated car and passengers
- Assist with depot, Victoria Lounge and departure point operations
- Handle all guest interactions with the highest level of hospitality and professionalism
- Ensure you have a full knowledge of onboard menus, boutique items and the areas in which the British Pullman operates
- Acknowledge and handle any passenger requests; whether dietary, medical or special occasion requests
Applicants should have previous experience in a similar role, ideally within the luxury hospitality industry. At the Britannic Explorer, a Belmond Train, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:
- Discover Belmond Programme which includes complimentary and preferred rate experiences at our iconic destinations
- Group Income Protection
- Group Life Insurance
- Employer contribution pension
- Team social events
- Wellness programme throughout the year
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you will have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.
Please note if successful you will be employed by Belmond & LVMH. By applying for this role, you are agreeing to your details being shared with Belmond & LVMH.
Food & Beverage Steward employer: Simon Rogan
Contact Detail:
Simon Rogan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Steward
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you’re near the train stations or venues where you want to work, drop by and introduce yourself. A friendly face can make a lasting impression.
✨Tip Number 3
Prepare for interviews by practising common questions and showcasing your passion for luxury hospitality. We want to see your personality shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there.
We think you need these skills to ace Food & Beverage Steward
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to providing exceptional service and how you connect with guests. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable moments.
Tailor Your Application: Make sure to customise your application to fit the Food & Beverage Steward role. Highlight relevant experience in luxury settings and any specific skills that align with our values at StudySmarter. This shows us that you’ve done your homework and are serious about joining our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm without wading through unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your details are securely received and allows us to process your application more efficiently. Plus, it’s the best way to stay updated on your application status!
How to prepare for a job interview at Simon Rogan
✨Know Your Menus Inside Out
Make sure you’re familiar with the onboard menus and any special items. This will not only impress your interviewers but also show that you’re genuinely interested in providing top-notch service.
✨Showcase Your Hospitality Skills
Prepare to discuss your previous experience in luxury hospitality. Think of specific examples where you went above and beyond for guests, as this role is all about creating memorable experiences.
✨Emphasise Teamwork and Communication
Since you’ll be part of a team, highlight your ability to work well with others. Share instances where effective communication led to successful outcomes, especially in high-pressure situations.
✨Demonstrate Active Listening
During the interview, practice active listening. Respond thoughtfully to questions and show that you value the interviewer’s insights. This aligns perfectly with the culture of kindness and genuine connections they cherish.
