At a Glance
- Tasks: Deliver top-notch customer service and support property operations.
- Company: Dynamic residential property management team in Edinburgh.
- Benefits: Flexible hours, valuable experience, and a supportive work environment.
- Other info: Join a friendly team and enjoy a vibrant work atmosphere.
- Why this job: Make a difference in residents' lives while gaining essential skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 26509 - 31200 £ per year.
Temporary Customer Service / Property Support Assistant
Location: Edinburgh, EH9 1QP
Temporary Contract: 2 weeks
Days/Hours: Monday to Friday 9.00am - 1.00pm
We are recruiting a customer-focused and organised individual to support the day-to-day operations of a residential property, helping to deliver an excellent experience for residents and visitors.
Key Duties Responsibilities
- Deliver a consistently high level of customer service, acting as a role model for excellent service delivery at all times
- Handle enquiries from customers and visitors via email, website, telephone and face to face, providing accurate advice and information
- Support open days and carry out property viewings
- Assist with the set-up and delivery of resident events and activities
- Follow complaints procedures, receiving, logging and resolving issues where possible to support continuous service improvement
- Comply with Health Safety working practices and provide relevant information to visitors and subcontractors
- Respond to emergencies in a professional and diligent manner, both during and outside normal working hours when required
- Provide administrative support to the Property Manager
- Work effectively on your own initiative and as part of a small, committed team to achieve shared goals
Customer Service Advisor in Edinburgh employer: Simon Lincoln Recruitment Solutions
Join our dynamic team in Edinburgh as a Customer Service Advisor, where we prioritise a supportive work culture and a commitment to employee growth. Enjoy the benefits of flexible working hours, a collaborative environment, and opportunities to enhance your skills while making a meaningful impact on residents' experiences. With a focus on excellence in service delivery, this role offers a rewarding chance to contribute to our community.
Contact Details:
Simon Lincoln Recruitment Solutions Recruitment Team
