At a Glance
- Tasks: Support residents and visitors while ensuring a welcoming environment at a busy student accommodation.
- Company: Join a dynamic team at a leading student accommodation site in London.
- Benefits: Earn £13.50 per hour with flexible hours from 1pm to 6pm, Monday to Friday.
- Other info: Perfect for students looking for temporary work during the summer.
- Why this job: Gain valuable experience in customer service and administration while working in a vibrant setting.
- Qualifications: Customer service experience and strong communication skills are preferred.
The predicted salary is between 27000 - 28000 € per year.
Location: London, E2 8HJ
Job Type: Temporary
Duration: Tuesday 26 May – 10 July
Days: Monday – Friday
Hours: 1.00pm – 6.00pm
Rate: £13.50 per hour
Overview
Simon Lincoln Recruitment Solutions are currently recruiting for a temporary Resident Services Assistant to support a busy student accommodation site based in London, E2. This is a front facing role supporting residents, visitors and the onsite management team during a busy operational period. The successful candidate will provide excellent customer service, assist with day to day administration and help maintain a welcoming environment across the property.
Key Duties & Responsibilities
- Providing front desk and reception support to residents and visitors
- Delivering excellent customer service at all times
- Managing incoming calls, emails and resident enquiries
- Assisting with parcel management and resident check ins
- Supporting the onsite team with administration duties
- Monitoring communal areas and reporting maintenance issues where required
- Maintaining accurate records and updating internal systems
- Supporting the smooth day to day operation of the accommodation site
Skills & Experience
- Previous customer service, reception or resident services experience preferred
- Strong communication and interpersonal skills
- Professional and approachable manner
- Good administration and organisational skills
- Comfortable working in a fast paced environment
- Confident using Microsoft Office and internal systems
- Experience within PBSA, hospitality, property or accommodation sectors would be advantageous
Resident Services Assistant – PBSA – London employer: Simon Lincoln Recruitment Services
At Simon Lincoln Recruitment Solutions, we pride ourselves on fostering a supportive and dynamic work environment for our Resident Services Assistants. Located in the vibrant heart of London, our team enjoys flexible working hours, competitive pay, and the opportunity to engage with a diverse community of residents. We are committed to employee growth, offering training and development opportunities that empower our staff to excel in their roles while contributing to a welcoming atmosphere for all.
Contact Detail:
Simon Lincoln Recruitment Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Resident Services Assistant – PBSA – London
✨Tip Number 1
Get to know the company! Research Simon Lincoln Recruitment Solutions and their values. When you understand what they stand for, you can tailor your approach and show them why you're the perfect fit for the Resident Services Assistant role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent support to residents and visitors, think of scenarios where you can demonstrate your communication and problem-solving abilities. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-facing role. Make sure you look professional and approachable when you go for your interview. It shows that you take the opportunity seriously and are ready to represent the accommodation site well.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows your enthusiasm for the role and gives us a chance to see your application in the best light. Don’t miss out on this opportunity!
We think you need these skills to ace Resident Services Assistant – PBSA – London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and administration. We want to see how your skills match the role of a Resident Services Assistant, so don’t be shy about showcasing your strengths!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit for our team. Keep it friendly and professional, just like the environment we foster.
Show Off Your Communication Skills:Since this role involves a lot of interaction with residents and visitors, make sure your application reflects your strong communication skills. Whether it’s through your writing style or examples of past experiences, let us see how you connect with people!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Simon Lincoln Recruitment Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Resident Services Assistant. Familiarise yourself with the key duties like providing front desk support and managing resident enquiries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about excellent customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Think about situations where you handled difficult inquiries or maintained a welcoming environment, as these will resonate well with the interviewers.
✨Practice Your Communication Style
Strong communication skills are essential for this position. Practise speaking clearly and confidently about your experiences. You might even want to role-play common scenarios you could face in the role, such as handling a resident's complaint or assisting with check-ins.
✨Be Ready for Fast-Paced Questions
Given that the job involves working in a busy environment, be prepared for questions that assess how you handle pressure. Think of examples where you've successfully managed multiple tasks at once, and be ready to discuss how you prioritise your workload effectively.
