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For Companies At a Glance
- Tasks: Manage daily operations of a Build-to-Rent portfolio and ensure top-notch resident experiences.
- Company: Dynamic property management firm focused on high standards and resident satisfaction.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Why this job: Lead a team in a vibrant environment while making a real difference in residents' lives.
- Qualifications: Experience in property operations and strong leadership skills required.
- Other info: Join a forward-thinking company in London with excellent career advancement potential.
The predicted salary is between 33000 - 77000 £ per year.
We are recruiting an Operations Manager to oversee the day-to-day performance of a Build-to-Rent portfolio in London. This role is responsible for delivering high operational standards, an excellent resident experience, and effective management of on-site teams and contractors.
Key Duties & Responsibilities
- Oversee daily operations across the BTR scheme
- Ensure consistently high customer service standards
- Manage on-site teams including resident services and facilities
- Oversee contractor performance and service level agreements
- Ensure full compliance with health & safety and statutory requirements
- Support budget control and operational cost management
- Handle escalated resident and operational issues
- Work closely with senior stakeholders to drive continuous improvement
Skills & Experience
- Proven experience in Build-to-Rent, residential, or property operations
- Strong people management and leadership capability
- Excellent organisational and problem-solving skills
- Commercial awareness with experience of operational reporting
- Confident managing contractors and third-party suppliers
- Strong communication and stakeholder management skills
Location: London
Salary: £55,000 per annum, plus benefits
Operations Manager – Build-to-Rent (BTR) employer: Simon Lincoln Recruitment Services
Contact Detail:
Simon Lincoln Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager – Build-to-Rent (BTR)
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and operations sectors. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join relevant online groups to meet potential employers.
✨Tip Number 2
Prepare for those interviews! Research the company and its BTR portfolio thoroughly. We want you to be able to discuss how you can elevate their operational standards and enhance resident experiences. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We recommend mentioning something specific from the interview to make it personal.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that Operations Manager role!
We think you need these skills to ace Operations Manager – Build-to-Rent (BTR)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in Build-to-Rent and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our needs. Let us know what makes you the perfect fit for our BTR portfolio.
Showcase Your People Skills: Since this role involves managing teams and contractors, make sure to highlight your leadership and communication skills. Share examples of how you've successfully managed people and resolved issues in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Simon Lincoln Recruitment Services
✨Know Your BTR Inside Out
Before the interview, make sure you understand the Build-to-Rent sector thoroughly. Familiarise yourself with current trends, challenges, and best practices in property operations. This will not only show your passion for the role but also help you engage in meaningful discussions.
✨Showcase Your People Skills
As an Operations Manager, you'll be leading teams and managing relationships. Prepare examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your leadership style and how it contributes to a positive resident experience.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of specific situations where you've had to handle escalated issues or improve operational processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Understand Financials and Compliance
Brush up on your knowledge of budget control and compliance regulations relevant to the BTR sector. Be prepared to discuss how you've managed operational costs in previous roles and ensure you can articulate your understanding of health and safety requirements.
