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For Companies At a Glance
- Tasks: Manage daily operations of a Build-to-Rent portfolio and ensure top-notch resident experiences.
- Company: Dynamic property management firm focused on high standards and resident satisfaction.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Why this job: Lead a team in a vibrant environment while making a real difference in residents' lives.
- Qualifications: Experience in property operations and strong leadership skills required.
- Other info: Join a forward-thinking company in London with excellent career advancement potential.
The predicted salary is between 46200 - 66000 £ per year.
We are recruiting an Operations Manager to oversee the day-to-day performance of a Build-to-Rent portfolio in London. This role is responsible for delivering high operational standards, an excellent resident experience, and effective management of on-site teams and contractors.
Key Duties & Responsibilities
- Oversee daily operations across the BTR scheme
- Ensure consistently high customer service standards
- Manage on-site teams including resident services and facilities
- Oversee contractor performance and service level agreements
- Ensure full compliance with health & safety and statutory requirements
- Support budget control and operational cost management
- Handle escalated resident and operational issues
- Work closely with senior stakeholders to drive continuous improvement
Skills & Experience
- Proven experience in Build-to-Rent, residential, or property operations
- Strong people management and leadership capability
- Excellent organisational and problem-solving skills
- Commercial awareness with experience of operational reporting
- Confident managing contractors and third-party suppliers
- Strong communication and stakeholder management skills
Location: London
Salary: £55,000 per annum, plus benefits
Operations Manager – Build-to-Rent (BTR) in London employer: Simon Lincoln Recruitment Services
Contact Detail:
Simon Lincoln Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager – Build-to-Rent (BTR) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and operations sectors. Attend industry events or join online forums to meet people who can help you land that Operations Manager role.
✨Tip Number 2
Showcase your skills! When you get the chance to chat with potential employers, highlight your experience in managing teams and delivering excellent customer service. Make sure they know you're the go-to person for operational excellence.
✨Tip Number 3
Prepare for interviews by researching the company’s BTR portfolio. Understand their values and how you can contribute to improving resident experiences. Tailor your answers to show you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Operations Manager – Build-to-Rent (BTR) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your proven experience in Build-to-Rent and any relevant leadership roles you've held. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Operations Manager role. Share specific examples of how you've delivered high operational standards and excellent customer service in previous positions.
Show Off Your Problem-Solving Skills: In your application, don’t shy away from showcasing your organisational and problem-solving skills. We love candidates who can think on their feet and handle escalated issues with ease. Give us a glimpse of how you've tackled challenges in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the StudySmarter family!
How to prepare for a job interview at Simon Lincoln Recruitment Services
✨Know Your BTR Inside Out
Before the interview, make sure you understand the Build-to-Rent model thoroughly. Familiarise yourself with current trends in the sector, key challenges, and what makes a successful BTR operation. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As an Operations Manager, you'll be leading teams and managing relationships. Prepare examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your leadership style and how you motivate others to achieve high customer service standards.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like escalated resident issues or contractor performance problems. Think through potential scenarios and outline your approach to problem-solving, ensuring you emphasise compliance with health and safety regulations.
✨Demonstrate Commercial Awareness
Be ready to discuss budget control and operational cost management. Bring examples of how you've contributed to financial performance in previous roles. This shows that you not only understand the operational side but also the commercial implications of your decisions.
