At a Glance
- Tasks: Lead daily operations of a vibrant student accommodation in Leeds and ensure an exceptional resident experience.
- Company: Dynamic property management company focused on student living.
- Benefits: Competitive salary, career development opportunities, and a fun work environment.
- Other info: Join a supportive team and enjoy engaging with residents and local universities.
- Why this job: Make a real difference in students' lives while developing your leadership skills.
- Qualifications: Experience in property management or hospitality with strong leadership and customer service skills.
The predicted salary is between 32500 - 32500 £ per year.
Location: Leeds
Job Type: Permanent
Days: 5 days per week, including occasional weekends as required
Hours: 40 hours per week
Salary: £32,500 per annum
Overview
We are recruiting for an experienced General Manager to lead the day-to-day operations of a purpose-built student accommodation (PBSA) property in Leeds. This is an excellent opportunity for a customer-focused leader with experience in student accommodation, Build to Rent, hospitality, retail or property management to take ownership of a busy site, ensuring an outstanding resident experience whilst delivering strong operational and commercial performance. The successful candidate will be responsible for managing all aspects of the property, leading the onsite team, maintaining exceptional standards and ensuring full compliance with company policies and statutory requirements.
Key Duties & Responsibilities
- Manage the day-to-day operation of the student accommodation property.
- Lead, motivate and develop the onsite team.
- Deliver an exceptional customer experience for all residents.
- Maximise occupancy levels and support the leasing process.
- Manage site budgets and financial performance.
- Monitor rent collection and debtor management.
- Ensure the property is maintained to the highest standards.
- Manage maintenance contractors and supplier relationships.
- Ensure full Health & Safety compliance across the property.
- Carry out regular property inspections and audits.
- Resolve resident queries and complaints professionally.
- Build relationships with local universities and external partners.
- Plan and deliver engaging resident events throughout the year.
- Produce operational and performance reports.
- Recruit, train and develop team members.
- Ensure company policies and procedures are followed at all times.
Skills & Experience
- Previous experience as a General Manager, Residence Manager or Property Manager.
- Experience within PBSA, Build to Rent, hospitality, hotels, retail or residential property.
- Strong leadership and people management skills.
- Excellent customer service and communication skills.
- Commercial awareness with experience managing budgets and KPIs.
- Excellent organisational and time management skills.
- Confident problem solver with a proactive approach.
- Good IT skills including Microsoft Office.
- Knowledge of Health & Safety legislation and compliance.
- Flexible approach to working during busy operational periods.
General Manager – PBSA – Leeds employer: Simon Lincoln Recruitment Services
Join our dynamic team in Leeds as a General Manager, where you will lead a vibrant purpose-built student accommodation property. We pride ourselves on fostering a supportive work culture that prioritises employee development and offers opportunities for growth within the hospitality and property management sectors. With competitive salary packages and a focus on delivering exceptional resident experiences, we are committed to making your career both meaningful and rewarding.
Contact Details:
Simon Lincoln Recruitment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager – PBSA – Leeds
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Simon Lincoln Recruitment Services. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Simon Lincoln Recruitment Services
Don't be shy about reaching out to Simon Lincoln Recruitment Services directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager – PBSA – Leeds
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Simon Lincoln Recruitment Services and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Simon Lincoln Recruitment Services
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
