At a Glance
- Tasks: Handle enquiries and convert interest into viewings and bookings.
- Company: Join a dynamic team in Harrogate focused on student accommodation.
- Benefits: Earn £13.50 per hour with flexible working hours.
- Why this job: Make a difference in students' lives while honing your sales skills.
- Qualifications: Fluent Italian and strong English communication skills required.
- Other info: Temporary contract with potential for future opportunities.
The predicted salary is between 13 - 16 £ per hour.
We are recruiting a fluent Italian-speaking Advisor based in Harrogate on an 8-12 week temporary contract. This role involves handling incoming enquiries across multiple channels and converting interest into viewings and bookings through a structured sales process.
Key Duties & Responsibilities
- Manage enquiries across phone, live chat, email, web and social media
- Convert sales leads into viewing appointments and confirmed bookings
- Conduct outbound calls to follow up on all enquiries
- Identify customer needs and sales opportunities
- Deliver daily and weekly sales targets, including conversion tracking
- Accurately update booking systems and CRM databases
- Ensure all enquiries are logged and sales processes are followed correctly
- Maintain strong knowledge of properties, USPs and current activity
- Liaise with on-site property teams to support local sales activity
- Ensure deadlines are met and data is maintained accurately
- Comply with health and safety policies and company procedures
- Work flexibly and collaboratively with colleagues across the business
Skills & Experience
- Fluent Italian (spoken and written) – essential
- Very strong written English skills for customer communication
- Excellent organisational and time management skills
- Confident communicator with strong interpersonal skills
- Ability to work independently with minimal supervision
- Negotiation skills and a proactive sales approach
- Sales experience preferred but not essential
Personal Qualities
- Outgoing with a natural communication style
- Customer-focused with a passion for service delivery
- Self-motivated with a positive ‘can do’ attitude
- Confident taking initiative and making decisions
- Flexible and adaptable in a fast-paced environment
- Committed to high standards and equal opportunities
Location: Harrogate
Salary: £13.50 per hour
Contract: Temporary – 8 - 12 weeks
Advisor (Fluent Italian) – Student Accommodation – Harrogate employer: Simon Lincoln Recruitment Services
Contact Detail:
Simon Lincoln Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advisor (Fluent Italian) – Student Accommodation – Harrogate
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and the properties they manage. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Whether it’s over the phone or in person, being able to confidently communicate your skills and how they fit the role is key. Role-play with a friend or in front of the mirror to nail that delivery.
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that job, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Advisor (Fluent Italian) – Student Accommodation – Harrogate
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for a fluent Italian speaker, make sure to highlight your language skills right at the top of your application. Use clear examples of how you've used your Italian in previous roles or experiences to really stand out!
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. We want to see how your skills and experiences align with what we're looking for, so don’t be shy about making those connections clear!
Be Personable: We love a friendly vibe! When writing your application, let your personality shine through. Use a conversational tone and show us your passion for customer service – it’ll help us get a sense of who you are beyond just your qualifications.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s super easy and ensures that we receive all your details without any hiccups!
How to prepare for a job interview at Simon Lincoln Recruitment Services
✨Brush Up on Your Italian
Since the role requires fluent Italian, make sure to practice speaking and writing in Italian before the interview. You might be asked to demonstrate your language skills, so consider preparing a few scenarios where you can showcase your fluency.
✨Know the Company and Its Properties
Familiarise yourself with StudySmarter and the properties they manage. Understanding their unique selling points (USPs) will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare for Sales Scenarios
Think about how you would handle various sales situations, such as converting an enquiry into a booking. Be ready to discuss your approach to customer needs and how you would follow up on leads, as this is crucial for the role.
✨Show Off Your Organisational Skills
The job requires excellent organisational and time management skills. Be prepared to share examples of how you've successfully managed multiple tasks or deadlines in the past, as this will demonstrate your ability to thrive in a fast-paced environment.