Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support individuals facing homelessness and mental health challenges to achieve stability and independence.
- Company: Join Simon Community Scotland, the largest provider of homelessness services in Scotland.
- Benefits: Make a real difference while gaining valuable experience in a supportive environment.
- Other info: Flexible shifts available; work collaboratively with a dedicated team.
- Why this job: Empower people to overcome trauma and build a brighter future.
- Qualifications: Passion for helping others and experience in support roles preferred.
The predicted salary is between 24000 - 28000 £ per year.
About Simon Community Scotland
Simon Community Scotland is the largest provider of homelessness services in Scotland. Our vision is for everyone to have a safe place to live, with access to the support they need. Every day we help make positive things happen for people facing extremely difficult circumstances. Everything we do is about and for people, the people we support, our staff, our partners and everyone affected by homelessness. Our values are built into every area of activity and tell the story of how people remain at the heart of Simon Community.
Day by day, person-to-person, we tailor what we offer to what people need. We are here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards a positive future. We offer support across a range of service delivery points; Street Outreach teams, Housing First initiatives, Floating Support, Information Hubs, Managed Alcohol Program (MAP), Supported Accommodations, Emergency Accommodation, Rapid Access Accommodation, and our own rented properties. These services are delivered across many local authorities within Glasgow, North Lanarkshire, Edinburgh and Perth.
We welcome people with a wide range of skills and experiences to our team. To make a difference, we need to work flexibly, with everyday leadership and a 'can-do' approach. We want to make it right and make it happen - not only for the people we support, but also for each other. Our #OneTeam ethos is core to who we are, and it means caring for and supporting each other regardless of our role, service or location.
Our Support Services Job Purpose
The Support Worker role is to support and engage with people to manage and recover their mental health, in line with our trauma-informed approach. You will help people with safer substance use and assist them with the process when they choose to stop. You will assist our people to build a positive network of connections to enable them to gain and sustain their own housing. As a Support Worker, you will provide work alongside people impacted by homelessness, addiction, mental health challenges and trauma. You will provide guidance and assistance to the people we support to achieve their goals of securing safe housing and accessing the necessary support to feel secure, manage their challenges and live an independent life free from harm or abuse.
Based in the East End of Glasgow, the Managed Alcohol Programme is a 10 bed housing support service. The service has been designed to a very high level that ensures the men live in a comfortable and stress-free environment. Our trauma informed, harm reduction evidence-based service, supports alcohol dependent males to manage their alcohol through an agreed alcohol plan, live in a place where they call home, and participate in a range of activities that promotes inclusion and participation, engaging in a wide range of primary care services that promotes healthy living.
Shift patterns: Early shift 07.30 - 4pm, Late shift 13.30 - 22.00pm and nightshift 21.30 - 8am. These shift patterns may be changed accordingly to meet the needs of the service delivery.
Job Summary
You will be passionate about supporting and changing expectations and experiences of people we support, many of whom have experienced significant trauma, exclusion and stigma. As a Support Worker in homelessness services, you'll be instrumental in empowering individuals affected by homelessness, addiction, challenging mental health and trauma. You'll provide compassionate, person-centred support, guiding them towards securing safe and stable housing and developing tools to manage their challenges. Your role is vital in helping people access essential resources, build resilience, and ultimately live a life free from harm and abuse.
As part of our Team, you will be at the forefront of supporting people experiencing, or at risk of, homelessness. You will work collaboratively with partner agencies in a supportive environment. The role involves providing both practical and emotional support, helping individuals to secure accommodation, access benefits, and connect with a wide range of health, wellbeing, and advocacy services. Our team builds strong professional relationships with local authorities, support providers, and other external partners to ensure our support is coordinated and effective. You will adopt a harm reduction approach, providing advice and Naloxone trained as needed.
Key Responsibilities
- Developing honest and open relationships with our community that foster trust.
- Exercise our training and reflective practices to develop additional skills to support and respond appropriately to our community who have experienced trauma.
- Working with people with a wide range of experiences and cultural backgrounds with dignity, respect and kindness.
- Work as part of a team with a range of experiences and knowledge to the benefit of our community.
- Supporting our community to influence their care and support to meet their goals.
- Provide emotional and practical support as required.
- Fostering connection, hope, and a positive identity and meaning in life and a sense of control for our community.
- Working with other teams in SCS and with partners to support good outcomes for our community.
- Seeking opportunities that will make a difference to our community.
- Any other duties directed by the Service Lead.
Our Values
Inclusion homelessness, mental health, trauma and addictions. Experience of working in a fast paced environment which requires quick decision making. Experience in managing and resolving conflict in a safe, calm manner.
Desirable Experience of working across multi-agencies Networking and connecting skills Knowledge.
Support Worker: MAP (Glasgow) - 468676 employer: Simon Community Scotland
Contact Detail:
Simon Community Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker: MAP (Glasgow) - 468676
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Simon Community Scotland. Understand their values and services, especially around homelessness and mental health. This will help you connect with the interviewers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your storytelling skills! Think of specific examples from your past experiences where you've made a positive impact on someone's life. This could be through support work or any other relevant role. Sharing these stories can really highlight your passion and suitability for the Support Worker position.
✨Tip Number 3
Be ready to discuss your approach to trauma-informed care. Since this is a key part of the role, think about how you would handle sensitive situations and support individuals facing challenges. Showing that you understand and can apply this approach will set you apart from other candidates.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared about the team dynamics or the specific challenges faced by the service. This shows that you’re engaged and eager to be part of the #OneTeam ethos at Simon Community Scotland.
We think you need these skills to ace Support Worker: MAP (Glasgow) - 468676
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what drives you to support others.
Tailor Your Application: Make sure to customise your application for the Support Worker role. Highlight your relevant skills and experiences that align with our values and the specific needs of the people we support.
Show Your Passion: We’re looking for individuals who are genuinely passionate about making a difference. Share stories or examples that demonstrate your commitment to helping those facing homelessness and mental health challenges.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Simon Community Scotland
✨Know the Organisation Inside Out
Before your interview, take some time to research Simon Community Scotland. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.
✨Showcase Your Empathy and Understanding
As a Support Worker, empathy is key. Prepare examples from your past experiences where you've demonstrated compassion and understanding towards individuals facing challenges. This could be through volunteering, previous jobs, or personal experiences. Make sure to highlight how you approached these situations.
✨Be Ready for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think about potential scenarios you might encounter in the role and how you would respond. Practising these responses can help you feel more confident during the interview.
✨Emphasise Teamwork and Collaboration
The role requires working closely with various teams and agencies. Be prepared to discuss your experience in collaborative environments. Share specific examples of how you've worked as part of a team to achieve common goals, especially in challenging situations.