Intensive Support Worker in Belfast

Intensive Support Worker in Belfast

Belfast Full-Time No home office possible
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At a Glance

  • Tasks: Support individuals facing complex challenges and coordinate tailored support plans.
  • Company: Join Simon Community, dedicated to ending homelessness and improving lives.
  • Benefits: Enjoy a competitive salary, healthcare, generous leave, and professional development opportunities.
  • Why this job: Make a real difference in people's lives while gaining valuable experience.
  • Qualifications: 3 years' experience with socially excluded individuals and strong partnership-building skills.
  • Other info: Accredited as a Great Place to Work with excellent career growth potential.

Job ref: ISW/1125

Job type: Temporary

Quantity of Posts Available: 1

Closing date: Tuesday 06 Jan 2026 16:00

Duration: Fixed-Term until March 2026, with possibility of extension dependent on funding

Salary: £26,027 - £28,283 (£14.30 - £15.54 per hour)

Location: Belfast (working from various locations)

Hours: 35 hours per week

About Us

At Simon Community, our values define who we are and how we support those in need. We are:

  • Non-judgmental in every interaction
  • Supportive, meeting people where they are
  • Trustworthy, building relationships based on respect
  • Dedicated to ending homelessness and improving lives

Role Overview

To ensure effective case management for a caseload of approx. 7-10 highly complex and entrenched individuals who experience multiple connected and dependent challenges, usually including homeless/unstable housing, problematic drug use, mental ill health, offending behaviour, poor physical health, often underpinned by trauma. The primary role of the post holder will be to act as a trusted key worker and to ensure effective coordination of a wraparound support plan for each client which will have been developed through the Belfast Complex Lives Multi-Disciplinary Team (MDT) process.

What You'll Need

Essential Criteria

  • 3 years' experience of working with socially excluded people
  • Proven track record of building and sustaining partnerships with clients, staff, stakeholders and other departments/services
  • Experience of identifying and delivering client-focused services which include comprehensive support and identifying an individual's strengths, needs and risks
  • Experience in self-directing, planning and prioritising own workload
  • Practical experience and good working knowledge of Microsoft Office, e.g. Word, Excel, PowerPoint and Outlook
  • A full current driving licence and access to a suitable vehicle (mileage allowance applies) or, if a disability prevents driving, access to a form of transport to enable the duties of the post to be carried out in full, including responding at short notice
  • Willingness to undergo an Access NI check

Why Join Simon Community

We are proud to offer a comprehensive benefits package, including:

  • Pension Scheme
  • Employer-Funded Healthcare (Benenden Health & Health Shield)
  • Death in Service Benefit
  • Generous Annual Leave
  • Free Access NI Check
  • Occupational Sick Pay
  • Health & Wellbeing Initiatives
  • Learning & Development Opportunities
  • Management Development Programmes
  • Long Service Recognition
  • Blue Light Card (exclusive discounts)
  • Accredited as a Great Place to Work (2024)

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register.

Intensive Support Worker in Belfast employer: Simon Community Northern Ireland

At Simon Community, we pride ourselves on being a supportive and non-judgmental employer dedicated to making a real difference in the lives of those experiencing homelessness. Our Belfast location offers a collaborative work culture with extensive learning and development opportunities, ensuring that our Intensive Support Workers can grow professionally while making meaningful contributions to the community. With a comprehensive benefits package and recognition as a Great Place to Work, we are committed to fostering a rewarding environment for our employees.
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Contact Detail:

Simon Community Northern Ireland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Intensive Support Worker in Belfast

✨Tip Number 1

Network like a pro! Reach out to people in the field of social work or those who have experience with complex lives. A friendly chat can lead to valuable insights and even job leads.

✨Tip Number 2

Prepare for interviews by practising common questions related to support work. Think about your past experiences and how they relate to the role of an Intensive Support Worker. We want you to shine!

✨Tip Number 3

Showcase your passion for helping others! During interviews, share stories that highlight your commitment to supporting socially excluded individuals. Let your genuine care for their well-being come through.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Simon Community and making a difference.

We think you need these skills to ace Intensive Support Worker in Belfast

Case Management
Client-Focused Service Delivery
Partnership Building
Experience with Socially Excluded Individuals
Self-Directed Work Planning
Prioritisation Skills
Microsoft Office Proficiency
Driving Licence
Access NI Check Compliance
Understanding of Trauma-Informed Care
Multi-Disciplinary Team Coordination
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight your experience with socially excluded individuals. We want to see how your background aligns with the role of an Intensive Support Worker, so don’t hold back on showcasing relevant skills and experiences!

Showcase Your Soft Skills: As an Intensive Support Worker, building relationships is key. Use your application to demonstrate your non-judgmental approach and ability to support clients through tough times. We love seeing examples of how you've made a difference in someone's life!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. Highlight your qualifications and experiences without overcomplicating things!

Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Click that Apply button and let’s get started on this journey together!

How to prepare for a job interview at Simon Community Northern Ireland

✨Know Your Stuff

Before the interview, make sure you understand the role of an Intensive Support Worker. Familiarise yourself with the challenges faced by socially excluded individuals and the importance of a wraparound support plan. This will help you demonstrate your knowledge and passion for the role.

✨Showcase Your Experience

Prepare specific examples from your past work that highlight your experience in building relationships with clients and delivering client-focused services. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.

✨Be Person-Centred

During the interview, emphasise your non-judgmental approach and how you meet people where they are. Share stories that illustrate your ability to connect with clients on a personal level and how you've supported them through their challenges.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the support available for staff, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Intensive Support Worker in Belfast
Simon Community Northern Ireland
Location: Belfast
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