At a Glance
- Tasks: Support individuals in hostels and remote settings, providing 24-hour assistance.
- Company: Join Simon Community, dedicated to ending homelessness and improving lives.
- Benefits: Enjoy a pension scheme, healthcare, generous leave, and exclusive discounts.
- Other info: Rotational shifts include evenings and weekends; accredited as a Great Place to Work.
- Why this job: Make a real impact while working in a supportive and non-judgmental environment.
- Qualifications: Basic IT skills and commitment to core values; experience with complex needs is a plus.
The predicted salary is between 23355 - 24832 £ per year.
Accommodation & Community Support Worker
Job ref: ACSW/PD/1125
Job type: Permanent
Quantity of Posts Available: 1
Closing date: Friday 21 Nov 2025 16:00
Job Summary:
Salary: £23,355 - £24,832 per annum (£12.83 - £13.64 per hour)
Location: Portadown
Hours of Work: Rotational shift pattern (average 35 hours per week) including the requirement to work evenings, weekends and waking nights. Typically, the shift pattern is based on three 12.5 hour shifts (including breaks) per week.
Organisation Values: Our values are fundamental to how we work with clients and each. We are driven by our values of being non-judgmental, existing to support our clients and meet their needs, being trustworthy and focused on ending homelessness and being dedicated to the people we support.
Job Purpose: As part of a team provide effective 24-hour support to the clients accessing our services, i.e., hostels, family and remote support units.
Service Overview: The Portadown Project is an approved premise and works directly with ex-offenders who are discharged from prison.
About Us:
- Non-judgmental in every interaction
- Supportive, meeting people where they are
- Trustworthy, building relationships based on respect
- Dedicated to ending homelessness and improving lives
Role Overview
As a Support Worker, you\'ll be part of a dedicated team providing 24-hour support to individuals accessing our services. This includes working within hostels, family units, and remote support settings to help people experiencing or at risk of homelessness.
Essential Criteria
- A clear commitment to our core values: Non-Judgmental, Supportive, Trustworthy, and Dedicated
- Basic IT skills (email, internet, data entry)
- Registered with NISCC (or willingness to register upon appointment)
- Willingness to undergo an Access NI check
Desirable Criteria
- Minimum of six months experience (paid or voluntary in the last 3 years) working with individuals facing multiple and complex needs, including:
- Homelessness Prevention
- Substance Misuse
- Offending Behaviour
- Mental Health Challenges
- Support for Young People
- Experience identifying support needs, assessing risks, and developing tailored support plans
- A degree in Social Work or current enrollment in a Social Work degree program
Benefits
- Pension Scheme
- Employer-Funded Healthcare (Benenden Health & Health Shield)
- Death in Service Benefit
- Generous Annual Leave
- Free Access NI Check
- Occupational Sick Pay
- Health & Wellbeing Initiatives
- Learning & Development Opportunities
- Management Development Programmes
- Long Service Recognition
- Blue Light Card (exclusive discounts)
- Accredited as a Great Place to Work (2024)
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register.
Accommodation & Community Support Worker in Craigavon employer: Simon Community Northern Ireland
At Simon Community Northern Ireland, we pride ourselves on being a supportive and non-judgmental employer dedicated to ending homelessness. Our Portadown location offers a collaborative work culture with comprehensive benefits, including employer-funded healthcare and extensive learning opportunities, ensuring that our Accommodation & Community Support Workers can grow both personally and professionally while making a meaningful impact in the community.
Contact Details:
Simon Community Northern Ireland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation & Community Support Worker in Craigavon
✨Tip Number 1
Familiarise yourself with the core values of Simon Community, as they are fundamental to the role. Be prepared to discuss how you embody these values in your previous experiences during any interviews or informal chats.
✨Tip Number 2
Gain a solid understanding of the challenges faced by individuals experiencing homelessness, particularly those with complex needs. This knowledge will help you demonstrate empathy and insight when discussing your approach to support.
✨Tip Number 3
Network with professionals in the field of social work and community support. Attend local events or workshops to connect with others who may have insights or advice about working with organisations like Simon Community.
✨Tip Number 4
Consider volunteering or gaining experience in similar roles, even if it's part-time or temporary. This will not only enhance your CV but also provide you with practical examples to discuss during the application process.
We think you need these skills to ace Accommodation & Community Support Worker in Craigavon
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Accommodation & Community Support Worker position. Tailor your application to highlight how your skills and experiences align with the role.
Highlight Relevant Experience:If you have experience working with individuals facing complex needs, make sure to detail this in your CV and cover letter. Use specific examples to demonstrate your commitment to the values of being non-judgmental, supportive, trustworthy, and dedicated.
Craft a Strong Cover Letter:Write a compelling cover letter that reflects your passion for supporting those at risk of homelessness. Address how your personal values align with those of Simon Community and explain why you want to work with them.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Simon Community Northern Ireland
✨Understand the Organisation's Values
Before your interview, take some time to familiarise yourself with Simon Community's core values: being non-judgmental, supportive, trustworthy, and dedicated. Be prepared to discuss how these values resonate with you and how you can embody them in your role as an Accommodation & Community Support Worker.
✨Showcase Relevant Experience
If you have experience working with individuals facing complex needs, make sure to highlight this during your interview. Share specific examples of how you've supported clients in similar situations, whether through paid or voluntary work, and how you assessed their needs and developed tailored support plans.
✨Demonstrate Your IT Skills
Basic IT skills are essential for this role, so be ready to discuss your proficiency with email, internet usage, and data entry. You might even want to mention any relevant software or tools you've used in previous roles that could be beneficial in this position.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities and approach to supporting clients. Think about potential challenges you might encounter in the role and how you would handle them, particularly in relation to homelessness prevention and mental health challenges.
