Trade Counter Assistant

Trade Counter Assistant Location: Hampshire Salary: Up to £30,000 (Dependent on Experience) + Generous Bonus Job Type: Full-time, Permanent (44 hours per week) Job Overview We are seeking an enthusiastic and customer-focused individual to join a well-established plumbers’ merchant team as a Trade Counter Assistant. This role focuses on delivering exceptional customer service and providing essential administrative support in a dynamic, fast-paced environment. Key Responsibilities Trade Counter Assistance: * Provide excellent customer service, assisting customers with product selection and inquiries. * Accurately process sales transactions and manage account-related queries. * Build and maintain strong customer relationships to encourage repeat business. * Promote new products, special offers, and seasonal promotions. * Handle telephone and email inquiries promptly and professionally. Candidate Requirements: * Previous experience in a plumbers' merchant environment is preferred. * Strong customer service and communication skills. * Basic knowledge of plumbing and heating products is advantageous. * Excellent organisational skills and attention to detail. * A proactive approach and ability to thrive in a fast-paced setting