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For Companies At a Glance
- Tasks: Assist customers with product selection and manage sales transactions.
- Company: Dynamic merchant environment in Essex with a supportive team.
- Benefits: Generous bonuses, career development, employee discounts, and 23 days holiday.
- Why this job: Join a financially secure business and build strong customer relationships.
- Qualifications: Customer service skills and a proactive attitude are essential.
- Other info: Great opportunities for advancement in a fast-paced setting.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Trade Counter Sales Assistant – Location: Essex • Salary: Up to £30,000 (Dependent on Experience) + Generous Bonus • Job Type: Full-time, Permanent (44 hours per week)
Responsibilities
- Trade Counter Assistance
- Provide excellent customer service, assisting customers with product selection and inquiries.
- Accurately process sales transactions and manage account-related queries.
- Build and maintain strong customer relationships to encourage repeat business.
- Promote new products, special offers, and seasonal promotions.
- Handle telephone and email inquiries promptly and professionally.
Candidate Requirements
- Previous experience in a merchant environment is preferred.
- Strong customer service and communication skills.
- Basic knowledge of plumbing and heating products is advantageous.
- Excellent organisational skills and attention to detail.
- A proactive approach and ability to thrive in a fast-paced setting.
Benefits
- Generous Bonus
- Opportunities for career development and advancement.
- Supportive and collaborative work environment.
- Pension Scheme and 23 days holiday.
- Employee discounts on products and services.
- Financially secure business with excellent staff retention and reputation.
Interested?
We would love to hear from you! Submit your CV today.
For more information, please call Simon Acres Recruitment on (phone number removed).
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Trade Counter Assistant employer: Simon Acres Group
Contact Detail:
Simon Acres Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant
✨Tip Number 1
Get to know the company before your interview! Research their products and services, especially in plumbing and heating. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist a customer at the trade counter. Role-playing with a friend can help you feel more prepared and relaxed during the real thing.
✨Tip Number 3
Be ready to showcase your organisational skills! During the interview, share examples of how you've managed multiple tasks or handled busy periods in the past. This will demonstrate that you can thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Trade Counter Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Trade Counter Assistant role. Highlight any previous experience in a merchant environment and your customer service skills to catch our eye!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for us. Mention your passion for customer service and any relevant product knowledge, especially in plumbing and heating.
Show Off Your Organisational Skills: In your application, give examples of how you've managed tasks in a fast-paced environment. We love candidates who can juggle multiple responsibilities while keeping everything organised!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Simon Acres Group
✨Know Your Products
Brush up on your knowledge of plumbing and heating products before the interview. Being able to discuss these items confidently will show that you’re proactive and ready to assist customers effectively.
✨Customer Service Focus
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled inquiries or resolved issues, as this will demonstrate your strong communication skills and ability to build relationships.
✨Practice Common Questions
Anticipate questions related to sales transactions and account management. Practising your responses will help you articulate your thoughts clearly and show that you can thrive in a fast-paced environment.
✨Show Enthusiasm for the Role
Express genuine interest in the Trade Counter Assistant position and the company. Highlight why you want to work there and how you can contribute to their success, especially in promoting new products and special offers.
