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For Companies At a Glance
- Tasks: Assist customers with product selection and manage sales transactions.
- Company: Join a well-established merchant team in Essex with a strong reputation.
- Benefits: Enjoy generous bonuses, career development, employee discounts, and 23 days holiday.
- Why this job: Be part of a supportive team in a fast-paced environment with opportunities for growth.
- Qualifications: Customer service experience preferred; plumbing knowledge is a plus.
- Other info: Full-time role with a focus on building customer relationships.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Trade Counter Sales Assistant
Location: Essex
Salary: Up to £30,000 (Dependent on Experience) + Generous Bonus
Job Type: Full-time, Permanent (44 hours per week)
Job Overview
We are seeking an enthusiastic and customer-focused individual to join a well-established merchant team as a Trade Counter Assistant. This role focuses on delivering exceptional customer service and providing essential administrative support in a dynamic, fast-paced environment.
Responsibilities
- Trade Counter Assistance:
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- Provide excellent customer service, assisting customers with product selection and inquiries.
- Accurately process sales transactions and manage account-related queries.
- Build and maintain strong customer relationships to encourage repeat business.
- Promote new products, special offers, and seasonal promotions.
- Handle telephone and email inquiries promptly and professionally.
Candidate Requirements
- Previous experience in a merchant environment is preferred.
- Strong customer service and communication skills.
- Basic knowledge of plumbing and heating products is advantageous.
- Excellent organisational skills and attention to detail.
- A proactive approach and ability to thrive in a fast-paced setting.
Benefits
- Generous Bonus
- Opportunities for career development and advancement.
- Supportive and collaborative work environment.
- Pension Scheme and 23 days holiday.
- Employee discounts on products and services.
- Financially secure business with excellent staff retention and reputation.
How to Apply
Interested? We would love to hear from you! Submit your CV today.
For more information, please call Simon Acres Recruitment.
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Trade Counter Assistant employer: Simon Acres Group
Contact Detail:
Simon Acres Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered by the merchant. Understanding plumbing and heating products will not only boost your confidence but also help you engage more effectively with customers.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it's through part-time jobs or volunteering, gaining experience in a fast-paced environment will prepare you for the dynamic nature of the Trade Counter Assistant role.
✨Tip Number 3
Network with professionals in the industry. Attend local trade shows or community events to meet people who work in similar roles. This can provide valuable insights and potentially lead to job referrals.
✨Tip Number 4
Demonstrate your proactive approach during any interactions with us. Whether it’s through follow-up emails or asking insightful questions about the role, showing enthusiasm and initiative can set you apart from other candidates.
We think you need these skills to ace Trade Counter Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles in a merchant environment. Emphasise skills that align with the job description, such as communication and organisational abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to building strong customer relationships.
Highlight Relevant Skills: In your application, clearly outline any knowledge of plumbing and heating products, as well as your ability to thrive in fast-paced environments. This will demonstrate your suitability for the role and your proactive approach.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this position.
How to prepare for a job interview at Simon Acres Group
✨Know Your Products
Familiarise yourself with the plumbing and heating products that the company offers. Being able to discuss these items confidently will show your enthusiasm and knowledge, making a great impression on the interviewer.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you resolved issues or went above and beyond for a customer, as this role heavily focuses on customer interaction.
✨Show Your Organisational Skills
Be ready to discuss how you manage your time and tasks effectively, especially in a fast-paced environment. Share specific strategies or tools you use to stay organised and ensure smooth operations.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and opportunities for career development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
