Senior Sales Consultant/Store Manager

Overview

Simon Acres Recruitment are looking for a personable, driven, and positive Senior Sales Consultant/Store Manager for a well-established, highly successful, and growing furniture retailer based around the Dereham area.

Role Summary

The Senior Sales Consultant/Store Manager will work autonomously to deliver a first‑rate customer experience, ensuring that customers receive an expert, professional, and ethical experience when visiting or calling the store. The Senior Sales Consultant/Store Manager will have full responsibility for the overall store environment.

Package

• Salary: £25,000 Basic + Uncapped Commission + Monthly Store Bonus (Circa £42k OTE)

Working Hours

• 5 days over 7 days per week; opening times: 9am – 5:30pm (Mon‑Sat) & 10am – 4pm (Sun)

Duties

• Maintain and develop both new and existing customers through excellent customer care and ethical sales methods
• Always provide outstanding customer service, resolving all customer queries quickly and efficiently, managing situations to result in successful conclusions
• Perform to Key Performance Indicators, as set by management
• Seamlessly manage telesales calls in addition to the store\’s footfall
• Manage stock and displays in line with branding guidelines
• Carry out daily cash handling routines
• Adhere to data protection policies
• Responsible for the overall presentation of the store
• Ensure pricing and POS is correct and present
• Full Responsibility of Health & Safety, testing and compliance
• Any other duties required by management

Required Skills

• Excellent communication and interpersonal skills, able to quickly build rapport
• Shows passion and enthusiasm
• Is driven and can motivate and inspire others
• Resilient and emotionally aware
• Active listening skills
• Tactful and displays empathy

Essential Experience

• Experienced sales professional with a proven track record of performing to target
• Experience of working to soft KPIs as well as sales targets
• Retail sales experience

Desirable

• Experience of furniture sales
• Professionally trained in sales strategies

Agency Information

Simon Acres Recruitment are acting as the employment agency in relation to this vacancy.