Senior Contracts Operations Manager

Senior Contracts Operations Manager

Full-Time 55000 £ / year No working from home possible
Simon Acres Group

At a Glance

  • Tasks: Lead and manage contract projects, ensuring timely delivery and high customer satisfaction.
  • Company: Join a respected supplier in the KBB sector with a strong reputation for quality.
  • Benefits: Competitive salary, bonus, company car, generous holidays, and career development.
  • Other info: Exciting opportunities for career progression in a dynamic environment.
  • Why this job: Shape operational excellence in a growing business and make a real impact.
  • Qualifications: Proven experience in operations management and strong leadership skills.

Location: Hertfordshire

Salary: Competitive + Bonus + Company Car/Car Allowance + Benefits

Job Type: Full-Time | Permanent

About the Company

Simon Acres Group are delighted to be representing a leading, well-established supplier within the KBB sector in the search for an experienced Senior Contracts Operations Manager. Our client is a highly respected business with an excellent reputation for supplying quality products and exceptional service to housebuilders, developers, contractors, merchants and trade professionals across the UK. Due to continued growth, they are seeking an experienced operational leader to oversee the successful delivery of their contracts division.

The Role

Reporting directly to the senior leadership team, you will take overall responsibility for the operational delivery of contract projects from order placement through to completion. This is a strategic leadership role requiring someone who can coordinate multiple departments, improve operational performance and ensure projects are delivered on time, within budget and to the highest standards of customer service.

Key Responsibilities

  • Lead the operational delivery of contract projects across the UK.
  • Manage multiple projects simultaneously, ensuring deadlines and customer expectations are consistently achieved.
  • Coordinate activities across Sales, Procurement, Warehouse, Manufacturing and Logistics teams.
  • Build strong relationships with contractors, developers, merchants and key commercial customers.
  • Monitor project progress, identifying and resolving issues before they impact delivery.
  • Develop and implement operational improvements to increase efficiency and profitability.
  • Manage supplier performance and stock availability to support project requirements.
  • Produce operational reports and KPI analysis for senior management.
  • Lead project review meetings and drive continuous improvement initiatives.
  • Ensure compliance with Health & Safety legislation, company policies and quality standards.
  • Manage, mentor and develop a high-performing operations team.

The Ideal Candidate

The successful candidate will possess:

  • Proven experience in a senior operations or contracts management role.
  • Experience within the KBB, building materials, construction products, manufacturing or merchant sectors.
  • Strong operational and commercial awareness.
  • Demonstrable experience delivering multiple high-value projects simultaneously.
  • Excellent leadership and people management skills.
  • Outstanding planning, organisation and problem-solving abilities.
  • Strong communication and stakeholder management skills.
  • Experience working with ERP/MRP systems and Microsoft Office.
  • Full UK Driving Licence.

Desirable Experience

  • Lean Manufacturing or Six Sigma experience.
  • Project Management qualification (Prince2 or equivalent).
  • Experience within manufacturing, distribution or supply chain operations.
  • Budget management and operational performance reporting.
  • Knowledge of continuous improvement methodologies.

Key Performance Indicators

  • On-Time In-Full (OTIF) Delivery
  • Customer Satisfaction
  • Project Profitability
  • Operational Efficiency
  • Supplier Performance
  • Inventory Accuracy
  • Health & Safety Compliance
  • Team Development and Engagement

What's on Offer

  • Competitive salary
  • Annual performance bonus
  • Company car or car allowance
  • Pension scheme
  • Generous holiday allowance
  • Ongoing professional development
  • Career progression opportunities within a growing business
  • The opportunity to play a key role in shaping operational excellence within a successful and expanding organisation.

This Role Would Suit Candidates currently working as:

  • Senior Contracts Manager
  • Contracts Operations Manager
  • Operations Manager
  • Supply Chain Operations Manager
  • Project Operations Manager
  • Contracts Sales Project Manager
  • Installations Operations Manager

Experience within the KBB, construction products, merchant, manufacturing or building materials sectors would be highly advantageous.

How to Apply

Simon Acres is acting as a Recruitment Agency. Please send your CV to (url removed) or call Wendie on (phone number removed).

Senior Contracts Operations Manager employer: Simon Acres Group

As a Senior Luxury Kitchen Design Consultant, you will thrive in a dynamic and creative environment that values innovation and craftsmanship. Our company offers competitive salaries, comprehensive benefits, and ample opportunities for professional growth, all while working in a vibrant location that attracts discerning clients. Join us to be part of a collaborative team that is dedicated to delivering exceptional design experiences and building lasting relationships with our high-net-worth clientele.

Simon Acres Group

Contact Details:

Simon Acres Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Contracts Operations Manager

Join Construction Networks

Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!

Show Off Your Skills on Site

If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.

Utilise Construction Job Sites

Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Simon Acres Group, to express your interest!

Tailor Your Application for Full-Time Roles

Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Senior Contracts Operations Manager at Simon Acres Group.

We think you need these skills to ace Senior Contracts Operations Manager

Operational Delivery
Project Management
Leadership Skills
Stakeholder Management
Problem-Solving Abilities
Communication Skills
KBB Sector Knowledge

Some tips for your application 🫡

Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.

Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.

Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.

Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.

How to prepare for a job interview at Simon Acres Group

Brush Up on Technical Knowledge

For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.

Showcase Your Projects

Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.

Understand the Team Dynamics

Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.

Prepare for On-the-Spot Problem Solving

Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!