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For Companies At a Glance
- Tasks: Deliver exceptional customer service and support in a fast-paced environment.
- Company: Join a well-established merchant team with a supportive culture.
- Benefits: Generous bonus, career development, employee discounts, and 23 days holiday.
- Why this job: Be part of a dynamic team and build strong customer relationships.
- Qualifications: Customer service experience and strong communication skills preferred.
- Other info: Thriving environment with excellent staff retention and growth opportunities.
We are seeking an enthusiastic and customer-focused individual to join a well-established merchant team as a Sales Assistant. This role focuses on delivering exceptional customer service and providing essential administrative support in a dynamic, fast-paced environment.
Key Responsibilities
- Provide excellent customer service, assisting customers with product selection and enquiries.
- Accurately process sales transactions and manage account-related queries.
- Build and maintain strong customer relationships to encourage repeat business.
- Promote new products, special offers, and seasonal promotions.
- Handle telephone and email inquiries promptly and professionally.
Candidate Requirements
- Previous experience in a merchant environment is preferred.
- Strong customer service and communication skills.
- Basic knowledge of plumbing and heating products is advantageous.
- Excellent organisational skills and attention to detail.
- A proactive approach and ability to thrive in a fast-paced setting.
Benefits
- Generous Bonus
- Opportunities for career development and advancement.
- Supportive and collaborative work environment.
- Pension Scheme and 23 days holiday.
- Employee discounts on products and services.
- Financially secure business with excellent staff retention and reputation.
Interested? We would love to hear from you! Submit your CV today.
Sales Assistant employer: Simon Acres Group
Contact Detail:
Simon Acres Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company before your interview! Research their products and values so you can show genuine interest. This will help us see that you're not just another applicant, but someone who truly wants to be part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist a customer and role-play them with a friend. This will help you feel more confident when discussing your experience during the interview.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they look for in a Sales Assistant. We love seeing candidates who are proactive!
✨Tip Number 4
Apply through our website! It’s the quickest way to get your CV in front of us. Plus, it shows you’re serious about the role and ready to take the next step in your career.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Sales Assistant role. Highlight any previous customer service experience and relevant knowledge of plumbing and heating products to catch our eye!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’d be a great fit for our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application showcases your communication skills. Be clear, concise, and engaging – we want to see your personality come through!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and cover letter directly. Plus, it shows you’re keen to join our fantastic team!
How to prepare for a job interview at Simon Acres Group
✨Know Your Products
Familiarise yourself with the plumbing and heating products that the company offers. This knowledge will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went the extra mile for a customer, as this is crucial for a Sales Assistant.
✨Practice Common Interview Questions
Anticipate questions related to sales transactions and customer interactions. Practising your responses will help you articulate your thoughts clearly and show that you can thrive in a fast-paced environment.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows your enthusiasm and helps you gauge if the company is the right fit for you.
