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- Tasks: Deliver exceptional customer service and sales advice across multiple branches.
- Company: Join a well-established and growing furniture retailer with a positive work culture.
- Benefits: Enjoy 30 days holiday, your birthday off, free parking, and staff discounts.
- Why this job: Be part of a dynamic team, enhance customer experiences, and achieve your sales targets.
- Qualifications: 1 year of retail sales experience required; furniture sales experience is a plus.
- Other info: Valid UK driving license needed; flexible working hours across various locations.
The predicted salary is between 27600 - 38400 £ per year.
Simon Acres Recruitment are looking for a personable, driven, and positive Regional Relief Sales Consultant for a well-established, highly successful, and growing Furniture retailer. The Regional Relief Sales Consultant is responsible for providing cover as/when needed in the client’s Dereham, Norwich, North Walsham, and Lowestoft branches.
In this role your focus will be delivering exceptional customer service, sales advice, and creating an informed, honest, professional sales experience for our client's customers, both face to face and over the telephone.
- Valid UK driving license required
Package:
- Starting Salary: £23k Basic With £45-50k OTE
- Working Hours: 5 days per week (Mon-Sat 9am to 5:30pm, Sun 10am to 4pm). Hours may differ slightly depending on store
- 45p per mile allowance for travel to stores that are not the candidate's base store
Job specification:
- Maintain and develop both new and existing customers through excellent customer care and ethical sales methods
- Achieve your performance KPI's
- Provide outstanding customer service at all times, resolving all customer queries quickly and efficiently, managing situations to result in successful conclusions
- Being able to handle telesales calls in between the store's footfall
- Being able to adapt to new technology to help enhance customer experience
- Work flexibly and as part of the team, ensuring stock is replenished and displayed to the required standard
- Carry out daily cash handling routines
- Adhering to data protection policies at all times
- Changing POS and updating pricing changes within the store
- Ensuring the store is clean and presentable at all times
The successful candidate will:
- Have excellent communication and interpersonal skills
- Have a positive and enthusiastic attitude
- Be smart and presentable at all times
- Have the drive to hit KPIs & targets
- Be able to listen to a customer's needs and match to an appropriate product
- Have experience of active sales with a proven track record
Required Experience:
- Minimum of 1 year's retail sales experience
- Advantage - Furniture sales experience
Perks:
- Holiday: 30 days & your Birthday as day off
- Extras: On-site Free parking, Staff & Family Discounts
Simon Acres Recruitment are acting as the employment agency in relation to this vacancy.
Regional Relief Sales Consultant employer: Simon Acres Group
Contact Detail:
Simon Acres Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Relief Sales Consultant
✨Tip Number 1
Familiarise yourself with the furniture industry and the specific products offered by the retailer. This knowledge will help you engage confidently with customers and demonstrate your expertise during interviews.
✨Tip Number 2
Practice your customer service skills by role-playing common sales scenarios with friends or family. This will prepare you to handle various customer interactions effectively, showcasing your ability to provide exceptional service.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Be prepared to discuss your previous sales achievements and how you met or exceeded KPIs in past roles. Highlighting your success in a similar environment will demonstrate your potential value to the team.
We think you need these skills to ace Regional Relief Sales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail sales experience, particularly in furniture sales if you have it. Emphasise your communication skills and any achievements related to customer service and sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've provided exceptional customer service in previous roles and how you can contribute to the team.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as adaptability to new technology, cash handling, and maintaining store presentation. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Simon Acres Group
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience, especially in retail. Be ready to share specific examples of how you've met or exceeded KPIs and targets in past roles.
✨Demonstrate Customer Service Excellence
Since the role focuses heavily on customer service, think of scenarios where you resolved customer issues effectively. Highlight your ability to listen to customer needs and provide tailored solutions.
✨Be Prepared for Role-Playing
Expect to engage in role-playing exercises during the interview. This could involve handling a customer query or making a sales pitch. Practise these scenarios beforehand to feel confident.
✨Dress Smartly and Presentably
First impressions matter! Ensure you dress smartly and maintain a professional appearance. This reflects your understanding of the retail environment and the importance of presentation.