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- Tasks: Support the Store Manager, lead the sales team, and ensure outstanding customer service.
- Company: Join a successful and growing furniture retailer in South Essex.
- Benefits: Competitive salary, commission, team bonus, and 30 days holiday plus your birthday off.
- Why this job: Be a key player in a dynamic retail environment and drive sales performance.
- Qualifications: Retail sales experience and strong communication skills are essential.
- Other info: Enjoy staff discounts and free on-site parking.
Simon Acres Recruitment are looking for a personable, driven, and commercially focused Assistant Branch Manager for a well-established, highly successful, and growing Furniture retailer’s new store in South Essex. Our client is seeking a strong retail professional who can support the Store Manager in the day-to-day running of the branch while continuing to deliver an outstanding customer experience and driving sales performance.
As Assistant Branch Manager, you will play a key role in leading by example on the shop floor, coaching the sales team, and deputising for the Store Manager during periods of absence.
Package:
- Salary: £30,000 – £35,000 basic + Commission + Team Bonus
- OTE: £55,000 – £60,000
- Working Hours: 40 hours per week – 5 out of 7 days
Job Specification:
- Maintain and develop both new and existing customers through excellent customer care and ethical sales methods
- Lead from the front in achieving both personal and team sales KPIs
- Deputise for the Store Manager during days off, holidays, or absence, ensuring smooth day-to-day store operations
- Coach, motivate, and support sales consultants to improve product knowledge, sales techniques, and overall performance
- Act as the first point of escalation for customer enquiries and complaints, resolving issues efficiently and professionally
- Deliver outstanding customer service at all times, managing situations to successful conclusions
- Handle telesales calls alongside in-store customer activity
- Adapt to and promote the use of new technology to enhance the customer experience
- Support stock replenishment and merchandising, ensuring displays meet company standards
- Carry out daily cash handling routines and ensure accuracy
- Adhere to data protection policies and company procedures at all times
- Change POS materials and update pricing accurately within the store
- Ensure the store is clean, safe, and presentable at all times
The Successful Candidate Will:
- Have excellent communication and interpersonal skills
- Demonstrate a positive, enthusiastic, and professional attitude
- Be smart and presentable at all times
- Have a strong drive to exceed KPIs and sales targets
- Be able to identify customer needs and match them to suitable products
- Have a proven track record in a sales-driven retail environment
- Show leadership qualities and confidence when supporting or guiding colleagues
Required Experience:
- Minimum of 1 year’s retail sales experience
- Advantageous: Furniture sales experience
- Advantageous: Experience supporting or mentoring colleagues in a retail environment
Perks:
- Holiday: 30 days for full-time employees plus your birthday off
- Staff & family discounts
- On-site free parking
Assistant Branch Manager in Purfleet employer: Simon Acres Group
Contact Detail:
Simon Acres Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager in Purfleet
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain why you're the perfect fit for the Assistant Branch Manager role. Highlight your retail experience and how you've driven sales in the past. We all love a good story, so make it engaging!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. Plus, it shows you're proactive and really interested in the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Assistant Branch Manager in Purfleet
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Branch Manager role. Highlight your retail experience, especially any leadership or coaching roles you've had. We want to see how you can drive sales and enhance customer experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and passion for retail. Tell us why you're the perfect fit for our team and how you can contribute to our success in South Essex.
Showcase Your Achievements: When detailing your experience, focus on specific achievements. Did you exceed sales targets? Improve customer satisfaction? We love numbers, so include them to show how you’ve made an impact in previous roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Simon Acres Group
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company and its products. Research their furniture lines and understand what sets them apart in the market. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare specific examples from your past experience where you exceeded sales targets or improved customer satisfaction. Be ready to discuss how you can apply these skills to help the store achieve its KPIs and drive sales performance.
✨Demonstrate Leadership Qualities
As an Assistant Branch Manager, you’ll need to lead by example. Think of instances where you’ve coached or motivated a team member. Highlight your ability to support colleagues and resolve conflicts, as this will be crucial for the role.
✨Dress to Impress
First impressions matter! Dress smartly and presentably for the interview. This not only shows professionalism but also reflects the standards you would uphold in the store. Remember, you’re applying for a leadership position, so look the part!
