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- Tasks: Deliver exceptional customer service and sales advice in-store and over the phone.
- Company: Join a successful and growing furniture retailer with a positive culture.
- Benefits: Starting salary of £25,750 plus OTE of £45k, 30 days holiday, and birthday off.
- Other info: Enjoy free parking and staff discounts while working flexibly across locations.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Retail sales experience required; furniture sales experience is a plus.
Simon Acres Recruitment are looking for a personable, driven, and positive Regional Relief Sales Consultant for a well-established, highly successful, and growing Furniture retailer. The Regional Relief Sales Consultant is responsible for providing cover as/when needed in the client’s Colchester and Thurrock stores. In this role your focus will be delivering exceptional customer service, sales advice, and creating an informed, honest, professional sales experience for our client's customers, both face to face and over the telephone.
- Valid UK driving license required
- Other travel may be required for additional store coverage
Package:
- Starting Salary: £25,750 Basic (DOE) + £45k OTE
- Working Hours: 5 days per week/40 hours. Hours may differ slightly depending on store
- Mileage allowance structure
Job specification:
- Maintain and develop both new and existing customers through excellent customer care and ethical sales methods
- Achieve your performance KPIs
- Provide outstanding customer service at all times, resolving all customer queries quickly and efficiently, managing situations to result in successful conclusions
- Being able to handle telesales calls in between the store's footfall
- Being able to adapt to new technology to help enhance customer experience
- Work flexibly and as part of the team, ensuring stock is replenished and displayed to the required standard
- Carry out daily cash handling routines
- Adhering to data protection policies at all times
- Changing POS and updating pricing changes within the store
- Ensuring the store is clean and presentable at all times
The successful candidate will:
- Have excellent communication and interpersonal skills
- Have a positive and enthusiastic attitude
- Be smart and presentable at all times
- Have the drive to hit KPIs & targets
- Be able to listen to a customer's needs and match to an appropriate product
- Have experience of active sales with a proven track record
Required Experience:
- Minimum of 1 year's retail Sales/Customer Service experience
- Advantage - Furniture Sales experience
Perks:
- Holiday: 30 days & your Birthday as day off
- Extras: On-site Free parking, Staff & Family Discounts
Simon Acres Recruitment are acting as the employment agency in relation to this vacancy.
Regional Relief Sales Consultant in Chelmsford employer: Simon Acres Group
Contact Detail:
Simon Acres Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Relief Sales Consultant in Chelmsford
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your sales pitch! Since this role is all about delivering exceptional customer service and sales advice, rehearse how you'd engage with customers. Role-playing with a friend can really boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Regional Relief Sales Consultant in Chelmsford
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share a bit about what makes you tick, especially if it relates to customer service or sales.
Tailor Your Application: Make sure to customise your application for the Regional Relief Sales Consultant role. Highlight your relevant experience in retail and customer service, and don’t forget to mention any specific achievements that demonstrate your sales skills.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make it easy for us to see why you’re the perfect fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Simon Acres Group
✨Know Your Product
Before the interview, make sure you research the furniture retailer and their product range. Familiarise yourself with their bestsellers and unique selling points. This will help you demonstrate your knowledge and passion for the products during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will highlight your ability to create a positive sales experience.
✨Demonstrate Flexibility and Teamwork
Since this role requires covering multiple stores, be ready to discuss how you've adapted to different environments and worked as part of a team. Share specific instances where your flexibility made a difference in achieving team goals.
✨Dress to Impress
As a Regional Relief Sales Consultant, being smart and presentable is key. Choose an outfit that reflects professionalism and aligns with the company’s culture. First impressions matter, so make sure you look the part!