At a Glance
- Tasks: Manage customer enquiries, process orders, and maintain client relationships.
- Company: Join a well-established, customer-focused business in the commercial sector.
- Benefits: Competitive salary, full-time permanent role, and supportive team environment.
- Other info: Great opportunity for career development in a collaborative setting.
- Why this job: Be part of a growing company that values strong client relationships and excellent service.
- Qualifications: Experience in sales support or customer service with strong communication skills.
Location: Bristol-Bath area
Salary: £30,000 – £35,000 DOE
Employment Type: Full Time, Permanent. Working Monday to Friday, working every 3rd Saturday.
About the Client
KBB Recruitment are representing a well-established and customer-focused business within the commercial sector. This is an exciting opportunity to join a growing company that values strong client relationships, excellent service standards, and a collaborative working environment.
About the Role
This role offers the successful candidate the opportunity to become an integral part of the internal sales support team. You will be responsible for managing customer enquiries, processing orders, maintaining client relationships, and supporting wider business operations to ensure a seamless customer experience.
Key Responsibilities:
- Handle inbound customer enquiries, providing pricing and product information
- Resolve customer complaints and queries professionally and efficiently
- Process sales orders, prepare quotations, and track deliveries
- Proactively follow up on leads and identify opportunities for upselling and cross-selling
- Maintain strong client relationships and accurately update CRM systems with customer interactions
- Work closely with external sales, procurement, and logistics teams to ensure customer requirements are met
- Deliver consistently high levels of customer service and support
Requirements / Skills:
- Previous experience within a sales support, customer service, or commercial role
- Exceptional verbal and written communication skills with a customer-first mindset
- Good IT skills, including Microsoft Office and CRM systems
- Strong organisational skills and attention to detail
- Ability to multitask and work effectively within a busy environment
- Positive, proactive, and team-oriented approach
What’s on Offer:
- Competitive salary
- Full-time permanent opportunity
- Supportive and collaborative team environment
- Opportunity to develop within a growing business
How to Apply
To apply, please send your CV and a brief covering note to (url removed) or contact Nathan on (phone number removed).
KBB Recruitment are acting as the employment agency for this position.
Internal Sales Assistant in Bristol employer: Simon Acres Group
Join a well-established and customer-focused business in the Bristol-Bath area as an Internal Sales Assistant, where you will thrive in a supportive and collaborative team environment. With a competitive salary and opportunities for personal and professional growth, this role is perfect for those looking to make a meaningful impact while building strong client relationships and delivering exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Assistant in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for an Internal Sales Assistant role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to sales support and customer service. We recommend role-playing with a friend or family member to get comfortable with your responses. Remember, confidence is key!
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, highlight your experience with CRM systems and your ability to maintain strong client relationships. Make sure they see how you can add value to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Internal Sales Assistant position!
We think you need these skills to ace Internal Sales Assistant in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in sales support or customer service, and don’t forget to showcase your exceptional communication skills!
Craft a Compelling Cover Note:Your cover note is your chance to shine! Keep it brief but engaging, explaining why you’re the perfect fit for the Internal Sales Assistant role. Mention your customer-first mindset and how you can contribute to maintaining strong client relationships.
Show Off Your IT Skills:Since good IT skills are a must, make sure to mention your proficiency with Microsoft Office and any CRM systems you’ve used. If you have examples of how you’ve used these tools to improve customer interactions, include them!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details and get you on board with our fantastic team!
How to prepare for a job interview at Simon Acres Group
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role involves managing customer enquiries and maintaining client relationships, be prepared to discuss your previous experiences in customer service. Use specific examples to demonstrate how you've handled complaints or queries efficiently, and how you’ve contributed to a positive customer experience.
✨Be Ready for Role-Specific Questions
Expect questions related to sales support and order processing. Brush up on your knowledge of CRM systems and be ready to explain how you’ve used them in past roles. Highlight your organisational skills and ability to multitask, as these are crucial for the position.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and growth opportunities within the business. This shows that you’re not just looking for any job, but that you’re keen on finding the right fit for both you and the company.
