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For Companies At a Glance
- Tasks: Assist customers, process sales, and manage inquiries in a fast-paced environment.
- Company: Join a well-established merchant team known for exceptional service and strong customer relationships.
- Benefits: Enjoy a generous bonus, career development, employee discounts, and 23 days holiday.
- Why this job: Be part of a supportive culture with opportunities to grow and make an impact.
- Qualifications: Customer service experience preferred; plumbing knowledge is a plus.
- Other info: Full-time role with a salary up to £34,000, depending on experience.
Branch Sales Assistant
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
Location: Suffolk
Salary: Up to £34,000 (Dependent on Experience) + Generous Bonus
Job Type: Full-time, Permanent (44 hours per week)
Job Overview
We are seeking an enthusiastic and customer-focused individual to join a well-established merchant
team as a Branch Sales Assistant. This role focuses on delivering exceptional customer service and
providing essential administrative support in a dynamic, fast-paced environment.
Key Responsibilities
• Provide excellent customer service, assisting customers with product selection and inquiries.
• Accurately process sales transactions and manage account-related queries.
• Build and maintain strong customer relationships to encourage repeat business.
• Promote new products, special offers, and seasonal promotions.
• Handle telephone and email inquiries promptly and professionally.
Candidate Requirements:
• Previous experience in a merchant environment is preferred.
• Strong customer service and communication skills.
• Basic knowledge of plumbing and heating products is advantageous.
• Excellent organisational skills and attention to detail.
• A proactive approach and ability to thrive in a fast-paced setting.
Benefits:
• Generous Bonus
• Opportunities for career development and advancement.
• Supportive and collaborative work environment.
• Pension Scheme and 23 days holiday.
• Employee discounts on products and services.
• Financially secure business with excellent staff retention and reputation.
Interested?
We would love to hear from you! Submit your CV today.
For more information, please call Simon Acres Recruitment on (phone number removed)
Branch Sales Assistant employer: Simon Acres Group
Contact Detail:
Simon Acres Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Sales Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered in the plumbing and heating sector. This knowledge will not only boost your confidence during interviews but also help you engage more effectively with customers.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter as a Branch Sales Assistant. This will prepare you to handle inquiries and complaints professionally, showcasing your proactive approach.
✨Tip Number 3
Network with professionals in the merchant industry, either through social media platforms like LinkedIn or local events. Building connections can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 4
Research the company culture and values of the organisation you're applying to. Tailoring your conversation during interviews to align with their ethos can demonstrate your genuine interest and fit for the team.
We think you need these skills to ace Branch Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles in a merchant environment. Use specific examples to demonstrate your skills in handling customer inquiries and processing transactions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of the importance of customer relationships and how your proactive approach can contribute to the team.
Highlight Relevant Skills: In your application, emphasise your strong communication skills and organisational abilities. If you have knowledge of plumbing and heating products, be sure to mention this as it is advantageous for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Branch Sales Assistant position.
How to prepare for a job interview at Simon Acres Group
✨Showcase Your Customer Service Skills
As a Branch Sales Assistant, your ability to provide excellent customer service is crucial. Prepare examples from your past experiences where you successfully assisted customers, resolved issues, or went above and beyond to ensure satisfaction.
✨Demonstrate Product Knowledge
While specific knowledge of plumbing and heating products is advantageous, showing a willingness to learn can also impress interviewers. Research common products in the merchant industry and be ready to discuss how you would assist customers with their selections.
✨Highlight Your Organisational Skills
In a fast-paced environment, being organised is key. Be prepared to discuss how you manage your time and tasks effectively, perhaps by sharing a situation where your organisational skills led to a successful outcome.
✨Prepare for Role-Playing Scenarios
Interviews for sales positions often include role-playing exercises. Practice handling customer inquiries or processing transactions to demonstrate your ability to think on your feet and provide exceptional service under pressure.
