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For Companies At a Glance
- Tasks: Assist customers, process sales, and manage inquiries in a fast-paced environment.
- Company: Join a well-established merchant team known for excellent customer service.
- Benefits: Enjoy a generous bonus, career development, employee discounts, and 23 days holiday.
- Why this job: Be part of a supportive team with opportunities for growth and a strong reputation.
- Qualifications: Customer service experience preferred; plumbing knowledge is a plus.
- Other info: Full-time role with a salary up to £34,000, depending on experience.
Branch Sales Assistant
Ready to make your application Please do read through the description at least once before clicking on Apply.
Location: Cambridgeshire
Salary: Up to £34,000 (Dependent on Experience) + Generous Bonus
Job Type: Full-time, Permanent (44 hours per week)
Job Overview
We are seeking an enthusiastic and customer-focused individual to join a well-established merchant
team as a Branch Sales Assistant. This role focuses on delivering exceptional customer service and
providing essential administrative support in a dynamic, fast-paced environment.
Key Responsibilities
• Provide excellent customer service, assisting customers with product selection and inquiries.
• Accurately process sales transactions and manage account-related queries.
• Build and maintain strong customer relationships to encourage repeat business.
• Promote new products, special offers, and seasonal promotions.
• Handle telephone and email inquiries promptly and professionally.
Candidate Requirements:
• Previous experience in a merchant environment is preferred.
• Strong customer service and communication skills.
• Basic knowledge of plumbing and heating products is advantageous.
• Excellent organisational skills and attention to detail.
• A proactive approach and ability to thrive in a fast-paced setting.
Benefits:
• Generous Bonus
• Opportunities for career development and advancement.
• Supportive and collaborative work environment.
• Pension Scheme and 23 days holiday.
• Employee discounts on products and services.
• Financially secure business with excellent staff retention and reputation.
Interested?
We would love to hear from you! Submit your CV today.
For more information, please call Simon Acres Recruitment on (phone number removed)
Branch Sales Assistant employer: Simon Acres Group
Contact Detail:
Simon Acres Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Sales Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered by the company. Understanding plumbing and heating products will not only boost your confidence during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare to showcase your customer service skills through real-life examples. Think of specific situations where you went above and beyond for a customer, as this will highlight your ability to thrive in a fast-paced environment.
✨Tip Number 3
Research the company’s values and culture. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show that you’re a great fit for their team.
✨Tip Number 4
Practice common interview questions related to sales and customer service. This will help you feel more prepared and confident when discussing your experience and how it relates to the Branch Sales Assistant role.
We think you need these skills to ace Branch Sales Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and candidate requirements. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and any previous roles in a merchant environment. Use bullet points for clarity and focus on achievements.
Write a Compelling Cover Letter: Include a cover letter that expresses your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Branch Sales Assistant role.
How to prepare for a job interview at Simon Acres Group
✨Showcase Your Customer Service Skills
As a Branch Sales Assistant, your ability to provide excellent customer service is crucial. Prepare examples from your past experiences where you successfully assisted customers, resolved issues, or went above and beyond to ensure satisfaction.
✨Familiarise Yourself with Products
Having a basic knowledge of plumbing and heating products will give you an edge. Research common products and their uses so you can confidently discuss them during the interview and demonstrate your enthusiasm for the role.
✨Demonstrate Your Organisational Skills
This role requires excellent organisational skills. Be ready to discuss how you manage your time and tasks effectively, especially in a fast-paced environment. Consider sharing specific strategies or tools you use to stay organised.
✨Prepare Questions for the Interviewer
Engage with the interviewer by preparing thoughtful questions about the company culture, team dynamics, and opportunities for career development. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
