Pro Bono & Responsible Business Administrator

The role involves providing high-quality, proactive administrative support to the Pro Bono and Responsible Business team. Responsibilities include:

• Providing day-to-day administrative support across Pro Bono and Responsible Business schemes, projects and initiatives, including maintaining accurate records, rotas, calendars and trackers.
• Managing the Pro Bono and Charitable Foundation inboxes, ensuring queries are triaged, tracked and escalated where appropriate.
• Coordinating meetings for the International Pro Bono Committee, Responsible Business Board and other relevant groups, including coordinating diary invitations, preparing agendas and papers, recording minutes and tracking follow-up actions.
• Supporting the planning and delivery of events, including coordinating room bookings, video conferencing, catering, audio-visual requirements, attendee lists, RSVP management and communications with internal and external participants.
• Assisting with document and correspondence management, including preparing presentations and meeting papers, coordinating print production and distribution, and maintaining clear filing across relevant platforms.
• Supporting the maintenance of key resources, guides and communications materials, including intranet pages, handbooks, pitch packs and brochures.
• Supporting internal and external communications by coordinating content, timelines and relevant administrative inputs.
• Assisting with pro bono matter administration, including reviewing new matter requests, supporting client onboarding processes, opening, amending and closing matters, checking letters of engagement, and ensuring files are archived appropriately.
• Supporting the advertising and coordination of pro bono opportunities across the firm’s international network, including volunteer allocation, reminders, liaison with charity representatives and maintaining accurate records.
• Supporting the screening and vetting of potential charity and community partners, escalating issues where further review is needed.
• Supporting the processing of invoices, regular payments and related record keeping.
• Carrying out other administrative duties as reasonably required to support the effective operation of the Pro Bono & Responsible Business team.

We are looking for candidates with experience in an administrative, team assistant, coordinator or comparable support role. Key skills include:

• Excellent administrative skills, with strong attention to detail, accuracy and discretion when handling confidential information.
• Highly organised, with the ability to prioritise tasks, manage competing deadlines and work calmly under pressure.
• Strong written and verbal communication skills, with accurate spelling and grammar and the confidence to liaise professionally with internal colleagues and external contacts.
• Proactive, self-motivated and able to use initiative while knowing when to escalate issues.
• Client-service orientated, professional and accountable in approach.
• Good team-working skills and a collaborative, inclusive approach.
• Solutions-focused, with good problem-solving skills and a willingness to improve processes where appropriate.
• Good working knowledge of all Microsoft applications including Word, Excel, PowerPoint, Outlook and Teams.
• Able to use Excel to collect, organise and process data accurately to support reporting and team administration.
• Comfortable using, or willing to learn, AI tools and automation to improve efficiency, streamline administrative processes and support high-quality document, data and communication workflows.
• Some experience supporting projects, events or committees would be desirable.
• An interest in pro bono, responsible business, charity, community or sustainability work would be helpful.

We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities.