Simmons & Simmons is seeking an IT Support Analyst to join the IT Service Desk in Bristol. You will provide first-line support for IT applications and hardware, logging incidents, and resolving issues with a focus on first-time resolution.
The role involves shift-based hours, 7:00am to midnight, and collaboration with IT teams across the firm. You will work to KPI targets, assist in identifying recurring issues, and contribute to a knowledge base to improve service levels for remote offices and
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IT Service Desk Analyst — Hybrid, 1st Line Support employer: Simmons & Simmons
Simmons & Simmons Adaptive is an exceptional employer that prioritises the growth and well-being of its employees, offering access to high-quality roles and resources within a leading international law firm. With a strong emphasis on collaboration and support from a dedicated sponsor Partner, employees can thrive in a dynamic work culture that values diversity and flexible working arrangements. The firm also provides numerous networking opportunities and professional development initiatives, making it an attractive choice for credit lawyers seeking meaningful and rewarding employment.
