Simmons & Simmons is seeking an IT Support Analyst to join our IT Service Desk in Bristol. You will provide first line IT support to system users, logging and resolving incidents and requests using Service Now, with a focus on first-time resolution and KPIs.
Working on a shift rota (7:00 to 00:00, 35 hours per week), you will collaborate with IT colleagues to diagnose issues, implement fixes, and keep users informed of progress while developing knowledge of our applications and
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IT Service Desk Analyst - First-Line Support (Hybrid) employer: Simmons & Simmons
Simmons & Simmons Adaptive is an exceptional employer that prioritises the growth and well-being of its employees, offering access to high-quality roles and resources within a leading international law firm. With a strong emphasis on collaboration and support from a dedicated sponsor Partner, employees can thrive in a dynamic work culture that values diversity and flexible working arrangements. The firm also provides numerous networking opportunities and professional development initiatives, making it an attractive choice for credit lawyers seeking meaningful and rewarding employment.
