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For Companies At a Glance
- Tasks: Drive customer engagement through innovative lifecycle strategies and testing.
- Company: Join Simmer, a fast-growing meal delivery startup revolutionising healthy eating.
- Benefits: Enjoy competitive salary, free meals, generous leave, and exciting perks.
- Other info: Dynamic, founder-led environment with opportunities for rapid career progression.
- Why this job: Gain real ownership and make a direct impact on revenue growth.
- Qualifications: 2-4 years in growth/marketing with a passion for food and consumer products.
The predicted salary is between 40000 - 50000 £ per year.
Competitive Salary + Bonus
London - Hybrid (4 days in office)
About Us
Simmer is a meal delivery service built on a simple idea: healthy food should taste extraordinary. Founded by brothers Simmy and Jhai with £10 of ingredients, the business has grown into one of the UK’s most compelling consumer startups and the fastest-growing food business in Europe (Financial Times 1000 List). This is a founder-led business with serious momentum, a loyal subscriber base in the tens of thousands, and a clear ambition to become the defining brand in healthy eating. Having achieved over £75M ARR in 2025, we’re scaling fast and we’re now looking to build out the team that will take Simmer to the next level.
Why Join
- Work on one of the highest-leverage problems in the business
- Direct exposure to founder-level thinking
- Fast progression into higher ownership
- No bureaucracy, high standards, fast feedback
The Role
This is a high-ownership role focused on turning lifecycle into a repeatable, revenue-driving system.
You’ll work directly on:
- building lifecycle journeys
- testing ideas fast
- improving customer behaviour week to week
You will be responsible for:
- turning strategy into execution
- shipping work quickly and improving performance through testing and iteration
If you’re the kind of person who wants:
- real ownership early
- exposure to commercial thinking
- to see your work move revenue quickly
This is the role.
What You’ll Own
- Lifecycle Execution (Core Ownership)
- You build and ship lifecycle journeys across:
- Email (Klaviyo)
- SMS
- Other relevant channels
- Including:
- Welcome & onboarding
- Post-purchase / habit building
- Churn prevention & cancellation flows
- Win-back & reactivation
- Testing & Iteration
- Turn hypotheses into live tests quickly
- Improve flows through messaging, timing, segmentation
- Run continuous A/B testing across lifecycle moments
- Focus on what actually changes behaviour, not what looks good
- Insight Generation
- Use data (Klaviyo, Shopify, behaviour) to understand:
- where users drop off
- what drives retention
- Feed insights back into the Retention Lead
- Lead → Subscriber Support
- Support lifecycle improvements that drive conversion
- Work with Growth / Ecom on:
- messaging
- incentives
- timing
- Reactivation Support
- Build and improve win-back journeys
- Test ways to bring customers back efficiently
- Help identify high-value reactivation opportunities
What You Bring
- 2-4 years experience in growth/marketing/CRM/lifecycle
- Strong bias to action
- A genuine interest in food, consumer products or the D2C space. You don’t need to be a chef, but you should care about what ends up on the plate and why it matters to customers
- A strong academic record from a top-tier university
- Strong commercial instinct
- Curious about customer behaviour and what drives it
- Commercial instinct (you care about impact, not just outputs)
- Able to operate in a fast, slightly messy environment
Compensation & Benefits
- 25 days paid annual leave
- Free Simmer meals, worth up to £2,000 per year
- CharlieHR Perks at Work (discounts on groceries, entertainment, health and fitness, travel and more)
- Company pension
- Regular team socials
If this sounds like the CRM Associate role for you then APPLY NOW !!
Special Projects - CRM Associate in City of London employer: Simmer
Contact Detail:
Simmer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Special Projects - CRM Associate in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Simmer or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by diving deep into Simmer's mission and values. Show us how your passion for healthy eating aligns with what we do. The more you know, the better you can connect your experience to our goals!
✨Tip Number 3
Be ready to showcase your skills in real-time! We love seeing candidates who can think on their feet. Practice presenting your ideas clearly and concisely, especially around lifecycle strategies and customer behaviour.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Simmer team!
We think you need these skills to ace Special Projects - CRM Associate in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of CRM Associate. Highlight your experience in growth, marketing, or CRM, and don’t forget to mention any relevant projects that showcase your skills in lifecycle execution and testing.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your genuine interest in food and consumer products, and explain why you’re excited about the opportunity at Simmer. Show us how your background aligns with our mission!
Show Off Your Data Skills: Since this role involves a lot of data analysis, make sure to highlight your experience with tools like Klaviyo and Shopify. Share examples of how you've used data to drive customer behaviour and improve retention.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you into our system quickly. Plus, it shows you’re keen on joining the Simmer team!
How to prepare for a job interview at Simmer
✨Know Your CRM Tools
Familiarise yourself with CRM tools like Klaviyo and Shopify before the interview. Be ready to discuss how you've used these platforms in past roles, especially in building lifecycle journeys or running A/B tests.
✨Show Your Passion for Food
Since Simmer is all about healthy eating, demonstrate your genuine interest in food and consumer products. Share any personal experiences or insights that connect your passion for food with customer behaviour and retention strategies.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples where you turned hypotheses into actionable tests or improved customer flows. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Highlight Your Commercial Instinct
Be prepared to discuss how you measure the impact of your work beyond just outputs. Talk about specific instances where your actions led to increased revenue or improved customer retention, showcasing your strong commercial instinct.