At a Glance
- Tasks: Manage client portfolios, build relationships, and enhance service delivery in healthcare.
- Company: Dynamic organisation in the healthcare sector with a focus on client success.
- Benefits: Remote work flexibility, competitive salary, and opportunities for professional growth.
- Other info: Engaging role with regular client interactions and opportunities for mentorship.
- Why this job: Make a real difference in healthcare by optimising client services and outcomes.
- Qualifications: Experience in NHS or healthcare, strong client management skills, and data analysis.
The predicted salary is between 36900 - 45100 £ per year.
Are you an experienced and commercially minded Client Services Manager with a background working within the NHS or wider healthcare environment? Do you excel at building trusted relationships with senior stakeholders and using insight to improve service delivery?
We have an exciting opportunity for a proactive Client Services Manager to join a highly successful organisation operating within the healthcare sector. Working remotely but with meetings on-site with clients 2-3 days a week, this rewarding role will see you managing your own portfolio of clients, building strong relationships with key stakeholders and acting as a trusted advisor.
You will work closely with clients to maximise the utilisation, efficiencies and benefits of the organisation's workforce solutions, ensuring they receive the greatest possible value from the services provided. In this exciting and varied role, you will lead regular operational and service review meetings, analyse management information and performance data and confidently present insight and recommendations to stakeholders.
You will identify opportunities to enhance client outcomes and service delivery, support the resolution of complex client issues and work collaboratively with commercial and wider internal teams to identify opportunities for growth.
As a Client Services Manager, you will have proven experience working within an NHS or healthcare environment, alongside a strong background in client services, account management, consultancy or service delivery. You will be confident managing senior stakeholder relationships, delivering client presentations and interpreting data to provide meaningful insight. An engaging communicator, you will combine excellent relationship-building skills with a proactive, organised and solution-focused approach.
This is a predominantly remote opportunity; however, you must live within a commutable distance of Birmingham and be comfortable attending client sites and meetings up to three days per week as required. Previous experience supporting or mentoring colleagues is essential, whilst project implementation, workforce management or delivering training and workshops would be advantageous.
Client Services Manager in Birmingham employer: Simkiss Recruitment Solutions
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Contact Details:
Simkiss Recruitment Solutions Recruitment Team
