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- Tasks: Be the friendly face of lettings, managing enquiries and booking viewings.
- Company: Join a respected, award-winning property organisation in Birmingham.
- Benefits: Supportive team environment with opportunities for growth and development.
- Why this job: Make a real impact while honing your organisational and customer service skills.
- Qualifications: Experience in customer service or administration, ideally in property.
- Other info: Dynamic role with varied tasks in a fast-paced office.
The predicted salary is between 28800 - 43200 £ per year.
Are you an organised and personable individual with a passion for delivering exceptional customer service? Do you thrive in a fast-paced, professional environment where no two days are the same? If so, this could be the perfect next step in your career.
At SimkissGuy Recruitment, we are delighted to be recruiting on behalf of our client, a highly respected and award-winning organisation in the property sector, for a Lettings Administrator to join their friendly and supportive team at their Head Office in Edgbaston.
In this busy and varied Lettings Administrator role, you will be the first point of contact for all incoming lettings enquiries, both over the phone and via email, ensuring every caller receives a professional and friendly service. You will:
- Manage and qualify enquiries, booking property viewings into the team diary
- Liaise with landlords, tenants, and colleagues to ensure smooth communication
- Update the lettings database and property management software accurately
- Support the team with preparing tenancy documents and compliance paperwork
- Assist with uploading property marketing details to online portals and social media
- Handle general office administration, including scanning, filing, and photocopying
To succeed in this busy Lettings Administrator position, you will have previous experience in a customer service, call handling, or administrative role, ideally within the property sector. You will be a confident communicator with an excellent telephone manner, strong attention to detail, and the ability to manage a busy workload efficiently.
If youre looking for a role where you can use your organisational skills, make a real impact, and be part of a thriving business, wed love to hear from you.
SimkissGuy Recruitment is acting as a recruitment agency for the purpose of this vacancy. By sending your CV to us, you hereby consent for us to contact you in relation to recruitment. We are an equal opportunities employer who welcomes applications from all. We will be in touch within 3 working days if we would like to discuss your CV and experience further. If you do not hear from us within that time then you have unfortunately been unsuccessful in your application for this particular vacancy. We would welcome further applications from you for roles that may be more suited to your skills and experience.
Lettings Administrator in Birmingham employer: Simkiss Guy
Contact Detail:
Simkiss Guy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Administrator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances in the property sector. You never know who might have a lead on that perfect Lettings Administrator role.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. Show them you’re not just organised but also genuinely interested in their team and values.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm and professionalism, which is key in customer service roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Lettings Administrator in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lettings Administrator role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the property sector and why you’d be a great fit for our friendly team. Keep it professional but let your personality come through – we love a bit of character!
Show Off Your Organisational Skills: In your application, don’t forget to showcase your organisational skills. Mention specific examples of how you've managed busy workloads or handled multiple tasks at once. We’re looking for someone who can keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our awesome team!
How to prepare for a job interview at Simkiss Guy
✨Know Your Stuff
Before the interview, make sure you research the company and its values. Understand their approach to customer service and the property sector. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
As a Lettings Administrator, organisation is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or handled a busy workload. This will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Your Communication
Since you'll be the first point of contact for enquiries, practice your telephone manner and email communication. Consider doing mock interviews with a friend to refine your responses and ensure you come across as friendly and professional.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask about the team dynamics or the company's future plans. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
