At a Glance
- Tasks: Lead and grow a dynamic Connectivity Services team to enhance client onboarding and support.
- Company: Join SimCorp, a global leader in FinTech with a people-focused culture.
- Benefits: Enjoy flexible working hours, hybrid model, and tailored professional development opportunities.
- Other info: Collaborate with diverse teams and thrive in a culture that values innovation.
- Why this job: Make a real impact in a fast-growing area of financial technology.
- Qualifications: 10+ years in client services, strong leadership, and experience in capital markets.
The predicted salary is between 86000 - 130000 £ per year.
Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!
At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.
Why this role is important for us:
As a global leader in our space, SimCorp is on a journey to transform from a traditional enterprise software company into a technology-enabled services business, while sustaining our track record of double-digit, highly profitable growth. Connectivity Services is one of the fastest growing parts of this journey — it is the operational backbone that connects SimCorp with our clients’ ecosystem of asset servicers, counterparties, market utilities, fintech partners and trading venues. We are now recruiting for a Head of Connectivity to build and scale the teams that make client onboarding faster and more efficient, and that keep our clients running smoothly around the clock.
This is a fast-growing area of the business, and the team will be built up from the ground to support an expanding client base with connectivity, integration, and production support capabilities that can be applied consistently and repeatably across all clients.
As a Head of Connectivity, you will be a key member of the Leadership Team, reporting directly to Head of SMBS Value Stream.
What You Will Be Responsible For:
- Build and grow the Connectivity Services team to keep pace with SimCorp’s fast-growing business and increasing client volumes.
- Drive faster, more efficient client onboarding by building up team capacity and capability.
- Scale up production support to deliver 24/5 coverage, ensuring operational continuity for clients around the clock.
- Build repeatable, scalable processes and apply them uniformly across all clients to drive consistency, quality, and efficiency.
- Establish and drive a continuous improvement culture: monitor SLAs and operational metrics, identify trends, and take proactive action to close gaps and lift performance over time.
- Own and manage 3rd party engagements relevant to Connectivity Services, ensuring vendors and partners deliver to the standard our clients expect.
- Act as the senior escalation point for client issues within Connectivity Services, ensuring timely resolution and clear communication.
- Support the commercial organization in pipeline development, providing input on connectivity scope, feasibility, and delivery approach for prospective clients.
- Collaborate closely with Product Management to ensure the connectivity solution roadmap reflects client and operational needs.
- Manage resources (people, budget, time) effectively to ensure outcomes are delivered on time and within budget.
- Identify, assess, and mitigate risks that could impact team performance or delivery.
What We Value:
- 10+ years of experience delivering services to clients who consume mission-critical, enterprise software.
- People leadership experience and a proven track record of building and scaling high-performing teams.
- Domain experience within capital markets and its ecosystem for the Buy Side.
- Experience managing production support operations, ideally including extended-hours or shift-based coverage models.
- Solid track record designing and implementing repeatable, standardized operational processes across a client base.
- Experience managing third-party / vendor relationships and engagements.
- Comfortable operating as a senior escalation point for client-facing issues.
- Established experience collaborating with Commercial, Product Management, and Operations functions.
- Solid understanding of the technology industry and the fundamentals of a SaaS business.
- Technical fluency in integration methods and messaging protocols is an added advantage.
- Well-developed analytical and problem-solving skills, with the ability to balance day-to-day detail without losing sight of the bigger picture.
- Great collaborative skills, highly motivated, and result-oriented.
Benefits:
Attractive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work and life balance: flexible working hours and a hybrid model. And opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take.
SimCorp is a leading provider of investment management solutions to the world’s largest asset managers, fund managers, asset servicers, pension and insurance funds, wealth managers, banks and sovereign wealth funds. Here you will get to work with skilled and collaborative colleagues. We are more than 4,000 employees from 50+ nationalities working at supporting our 200+ clients across the globe. We celebrate multiple approaches and points of view, together we are building a culture where difference is valued. You will be part of a thriving team and a company that continues to grow, offering a lot of stimulating and interesting opportunities.
Head of Connectivity - Investment Management Platform in London employer: SimCorp
At SimCorp, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work culture that fosters professional growth and collaboration. As part of the Deutsche Börse Group, our UK-Nordics team benefits from flexible working hours and hybrid arrangements, alongside tailored development opportunities that empower employees to thrive in their careers. Join us to lead impactful consulting engagements while contributing to a global environment that values diversity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Connectivity - Investment Management Platform in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like SimCorp. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Head of Connectivity - Investment Management Platform in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to SimCorp.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on SimCorp's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at SimCorp
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with SimCorp.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at SimCorp will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former SimCorp employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
