Hours: Monday to Friday 9am to 5.30pm (1-hour unpaid lunch)
Simarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients.
We are looking for an experienced and detail-oriented Export Customs Administrator to join our Customs team in Witham.
This is a varied role combining export customs administration with transit query resolution, ensuring the smooth and compliant movement of goods from the UK into Europe.
The ideal candidate will have a strong understanding of export customs procedures, experience investigating outstanding Transit movements and the confidence to liaise with HMRC, European partners and customs authorities to resolve queries efficiently.
Here at Simarco, we believe that people are the heart of our business. It is their professionalism, dedication and experience that continues to be at the core of our success!
The Simarco Culture and values…
Communication Innovation Accountability Integrity
Key Skills and Qualifications to succeed in this role:
- Previous experience in an Export Customs administration role, with the ability to work independently.
- Good working knowledge of Transit procedures, including investigating and resolving outstanding movements.
- Understanding of Transit guarantees and the importance of accurate documentation and timely query resolution.
- Experience communicating with HMRC, overseas partners or customs authorities.
- Working knowledge of CDS, NCTS and GVMS.
- Ability to interpret commercial invoices, packing lists and other customs documentation.
- Strong attention to detail, organisational skills and the ability to maintain accurate records.
- A proactive approach to problem-solving, with the confidence to investigate and follow queries through to resolution.
- Excellent communication skills and the ability to work effectively across different teams.
- Ability to work in a busy, fast-paced European freight environment.
- Good IT skills, including Microsoft Office and customs software.
- GCSE Maths and English, or equivalent.
- Experience using Sequoia customs software and TSS.
- Broader knowledge of international freight forwarding and import/export customs procedures.
- Relevant customs qualifications or industry training.
- Experience working with HMRC and Border Force departments to resolve customs queries.
- Prepare and process accurate export customs and Transit declarations, ensuring compliance with relevant customs regulations.
- Investigate and resolve outstanding or undischarged Transit movements, obtaining supporting evidence and maintaining clear audit records.
- Liaise with HMRC, European partners, customs authorities and internal teams to resolve documentation discrepancies and Transit queries.
- Monitor potential Transit guarantee exposure, escalating overdue or high-risk cases where necessary.
- Review commercial invoices, packing lists and supporting documentation to ensure accurate customs declarations.
- Use customs systems including CDS, NCTS, GVMS and TSS, where applicable.
- Coordinate the addition and removal of authorised Transit locations for existing customers, ensuring accurate records and approvals.
- Keep operational teams informed of clearance progress, outstanding requirements and any potential delays.
- Identify recurring issues and support improvements to customs processes and documentation.
- Manage competing priorities and deadlines while maintaining accuracy, compliance and excellent customer service.
We can offer you:
- We offer a highly competitive salary
- 25 days annual leave, plus 8 bank holidays
- Company Pension Scheme
- Discount platform - including top high street retailers
- Full training and support
- Cycle to work & Tusker car scheme
- Learning Management System for continuous learning
- Mental health forum in place to support with well being
If you have a strong background in export customs, enjoy problem-solving and take pride in getting things right, we'd love to hear from you.
Simarco International is committed to fostering a diverse, inclusive, and a respectful working environment. We welcome applications from individuals of all backgrounds, and we value the unique perspectives that a diverse workforce brings.We are driven by our core values of Integrity, Communication, Accountability, and Innovation, which influence how we work, collaborate, and grow as a business.
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Export Customs Administrator in Witham employer: Simarco International
Simarco is an exceptional employer that prioritises the well-being and growth of its employees, offering competitive salaries and overtime opportunities. With a strong focus on safety and professionalism, our supportive work culture fosters collaboration and innovation, making every day unique and rewarding. Located in Stoke on Trent, we provide our team with the chance to thrive in a dynamic logistics environment while contributing to the success of global trade.
