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- Tasks: Manage European imports, coordinate with clients and ensure smooth operations.
- Company: Join Simarco, an award-winning logistics provider with a vibrant culture.
- Benefits: Enjoy competitive salary, 25 days leave, and a supportive work environment.
- Why this job: Make a real impact in a fast-paced logistics setting while developing your skills.
- Qualifications: Customer service experience and knowledge of import regulations are essential.
- Other info: We value diversity and offer continuous learning opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Simarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients. Due to continued growth, we are currently seeking a European Import Administrator to join our European Operations team. This is a key administrative role providing essential support to ensure the smooth and efficient running of our European import activities. This position is well suited to an organised and detail-focused individual who thrives in a structured environment and enjoys working through daily operational tasks within a fast-paced logistics setting.
Key duties & Responsibilities:
- Arrange cargo collections across Europe and take cargo bookings from customers
- Liaise with European partners and agencies, building strong service relationships
- Check and verify commercial invoices
- Liaise with customers, internal customs teams, warehouse teams and in-house transport
- Quote for European import shipments and arrange domestic delivery notes for transport
- Ensure effective internal communication between Customs, Transport and Warehouse teams
- Accurately enter shipment details, charges and costs into the Transport Management System (TMS)
- Prepare unloading lists for the warehouse and ensure customer service objectives are achieved
- Maintain a full understanding of ISO and AEO systems
- Apply hazardous goods knowledge where required
- Resolve customer queries and complaints in a professional and timely manner
- Respond to customer communications via email and telephone
Requirements:
- Experience working in a customer service or administrative role (essential)
- European planning experience within an import/export environment
- Knowledge of import customs regulations and procedures, including T1/T2 documentation
- Customer service experience within the freight forwarding industry (desirable)
- Logistics experience and confidence liaising with European partners
- Strong organisational skills with excellent attention to detail
- Good written and verbal communication skills
- GCSE English and Maths at pass grade (or equivalent)
We offer a highly competitive salary, 25 days annual leave, plus 8 bank holidays, Company Pension Scheme, Discount platform – including top high street retailers, Full training and support, Cycle to work & Tusker car scheme, Regular engagement initiative including treat days, Learning Management System for continuous learning, Mental health forum in place to support with well being, Simarco Stars – recognition & rewards.
Simarco International is committed to fostering a diverse, inclusive, and a respectful working environment. We welcome applications from individuals of all backgrounds, and we value the unique perspectives that a diverse workforce brings. We are driven by our core values of Integrity, Communication, Accountability, and Innovation, which influence how we work, collaborate, and grow as a business.
European Import Administrator in Stoke-on-Trent employer: Simarco International Ltd
Contact Detail:
Simarco International Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land European Import Administrator in Stoke-on-Trent
✨Tip Number 1
Get to know the company inside out! Research Simarco's values and culture, and think about how your skills align with their mission. This will help you stand out in interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn, and don’t be shy to ask for insights about the role or the company. A friendly chat can give you valuable info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to logistics and customer service. Think of examples from your past experiences that showcase your organisational skills and attention to detail—these are key for the European Import Administrator role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and really want to be part of the Simarco team. Don’t miss out on this opportunity!
We think you need these skills to ace European Import Administrator in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the European Import Administrator role. Highlight your experience in customer service and logistics, and don’t forget to mention any relevant qualifications or skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your organisational skills and attention to detail, and how they align with Simarco's values of integrity and communication.
Showcase Relevant Experience: When filling out your application, be sure to showcase any experience you have with import customs regulations and procedures. This will demonstrate your understanding of the role and your ability to handle the responsibilities effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Simarco International Ltd
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of import customs regulations and procedures. Familiarise yourself with T1/T2 documentation and any relevant logistics terminology. This will show that you're not just interested in the role but also understand the industry.
✨Show Off Your Organisational Skills
As a European Import Administrator, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how your attention to detail has helped you avoid mistakes and ensure smooth operations.
✨Communicate Like a Pro
Since you'll be liaising with various stakeholders, practice your communication skills. Be ready to discuss how you've effectively resolved customer queries or complaints in the past. Use clear and concise language during the interview to demonstrate your ability to communicate well under pressure.
✨Embrace the Company Culture
Familiarise yourself with Simarco's core values: Integrity, Communication, Accountability, and Innovation. Think about how your personal values align with theirs and be prepared to share examples that reflect these principles. This will help you connect with the interviewers and show that you're a good fit for their team.