At a Glance
- Tasks: Manage ocean freight import shipments and ensure smooth delivery processes.
- Company: Join Simarco International, an award-winning logistics provider with a dynamic culture.
- Benefits: Competitive salary, 25 days leave, pension scheme, and discounts at top retailers.
- Other info: Supportive environment with opportunities for career development and continuous learning.
- Why this job: Be part of a growing team that values innovation and customer service excellence.
- Qualifications: 5 years in ocean freight imports and strong knowledge of UK customs procedures.
The predicted salary is between 30000 - 40000 £ per year.
Location: Ipswich / Felixstowe area
Salary: Competitive
Hours: 09:00 to 17:30 (to be included in early start Rota - 07:00 to 15:30) Monday to Friday
Simarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients.
Are you an experienced Ocean Freight Import Coordinator ready for your next challenge? Join Simarco International, an award-winning and growing freight forwarder, where you'll play a pivotal role in managing Far East import shipments into the UK. We're looking for a driven and customer-focused sea freight professional who thrives in a fast-paced environment, enjoys building strong client relationships, and takes pride in delivering exceptional service. If you're passionate about operational excellence and want to be part of a business that values expertise, innovation and career development, we'd love to hear from you.
Here at Simarco, we believe that people are the heart of our business. It is their professionalism, dedication and experience that continues to be at the core of our success!
The Simarco Culture and values:
- Communication
- Innovation
- Accountability
- Integrity
Key Skills and Qualifications to succeed in this role:
- Minimum 5 years' experience within ocean freight imports or a similar freight forwarding role.
- Strong knowledge of Far East import shipping services into the UK.
- Experience handling both FCL and LCL shipments.
- Solid understanding of UK customs procedures, import arrival processes, and compliance requirements.
- Experience managing Port Health, HMRC, and related import compliance activities.
- Knowledge of shipping documentation including Bills of Lading, commercial invoices, packing lists, delivery orders, and certificates of origin.
- Good understanding of Incoterms and their practical application.
- Knowledge of shipping lines, vessel schedules, and transit times from the Far East.
- Strong commercial awareness, including understanding file profitability and gross margins.
- Excellent organisational skills and attention to detail.
- Strong communication and relationship-building skills.
- Proficiency in Microsoft Office, particularly Excel.
- Experience using Azyra FMS/ERP systems.
- Freight Forwarding, Logistics, or Supply Chain qualification.
- Has the drive to go the extra mile for customers and colleagues.
- Thrives in a fast-paced freight forwarding environment.
Key duties & Responsibilities:
- Manage ocean freight import shipments from booking through to final delivery.
- Handle both FCL and LCL/consolidation shipments, including direct shipping line and co-loader movements.
- Liaise with shipping lines, overseas agents, hauliers, warehouses, customs teams, and customers to ensure smooth shipment progression.
- Monitor vessel arrivals, transit milestones, and delivery schedules, proactively managing delays and communicating updates to customers.
- Deliver outstanding customer service while maintaining commercially competitive transport solutions.
- Build and maintain strong customer relationships to support business growth and customer retention.
- Ensure accurate operational, financial, and tracking data is maintained within internal systems.
- Work closely with customs clearance and transport teams to ensure compliant cargo processing and delivery.
- Resolve operational queries, invoicing issues, claims, and service concerns professionally and efficiently.
- Support departmental KPI achievement relating to service quality, profitability, and customer satisfaction.
We can offer you:
- A highly competitive salary
- 25 days annual leave, plus 8 bank holidays
- Company Pension Scheme
- Discount platform including top high street retailers
- Full training and support
- Cycle to work & Tusker car scheme
- Regular engagement initiative including treat days!
- Learning Management System for continuous learning
- Mental health forum in place to support with well being
- Simarco Stars recognition & rewards
You'll be joining a respected and growing logistics business where teamwork, professionalism, and continuous improvement are valued. You'll have the opportunity to contribute to our ongoing growth while developing your own career within a supportive and dynamic environment. If you have the experience, drive, and customer focus we're looking for, we'd love to hear from you.
Simarco International is committed to fostering a diverse, inclusive, and a respectful working environment. We welcome applications from individuals of all backgrounds, and we value the unique perspectives that a diverse workforce brings.
We are driven by our core values of Integrity, Communication, Accountability, and Innovation, which influence how we work, collaborate, and grow as a business.
Ocean Freight Import Coordinator employer: Simarco International Limited
Simarco International is an award-winning logistics provider located in the Ipswich/Felixstowe area, offering a dynamic work environment that prioritises teamwork, professionalism, and continuous improvement. Employees benefit from a competitive salary, generous annual leave, and a supportive culture that encourages personal and professional growth through ongoing training and recognition initiatives. Join us to be part of a diverse team that values integrity, communication, and innovation while delivering exceptional service in the fast-paced world of global trade.
Contact Details:
Simarco International Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ocean Freight Import Coordinator
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Simarco International Limited and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Simarco International Limited!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Simarco International Limited keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Ocean Freight Import Coordinator
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Simarco International Limited:This is your chance to really connect with the team at Simarco International Limited. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Simarco International Limited
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Simarco International Limited.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Simarco International Limited that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Simarco International Limited. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
